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CIChecked Achieves 7th Place in 2025 HRO Today's Baker's Dozen Employment Screening List

On November 12, 2025, CIChecked (Commercial Investigations LLC), a woman-owned investigative agency licensed in New York, proudly announced its recognition in HRO Today's prestigious 2025 Baker's Dozen ratings for employment screening services. The firm secured the 7th position overall for their service quality amidst a highly competitive market. Additionally, CIChecked was acknowledged in three subcategories: ranking 7th for Quality of Service, 7th for Breadth of Service, and 10th for Size of Deals.

Significance of the Recognition

The Baker's Dozen rankings are considered a hallmark of service excellence within the industry, determined solely through client satisfaction surveys. Providers are evaluated on various criteria, including their quality of service, delivery efficiency, compliance expertise, technological innovations, and the overall client experience. CIChecked's impressive rise from 8th in 2024 to 7th position underscores their ongoing commitment to enhancing client satisfaction.

A Unique Approach

CIChecked sets itself apart by integrating human investigative efforts with technological tools, rather than relying entirely on automated processes. This approach is particularly crucial for their primary clientele, which includes sectors like healthcare, nonprofit organizations, educational institutions, and financial services—industries characterized by complex regulatory requirements that automated screenings often fall short of meeting.

Michelle Pyan, the president and founder of CIChecked, stated, “Our clients are not seeking just another database vendor but a proactive truth partner equipped to navigate the complexities of regulatory compliance.” This statement emphasizes the company's commitment to delivering thorough investigative services that prioritize the safety and compliance needs of its clients.

Innovative Tools and Services

To further bolster their investigative offerings, CIChecked has developed proprietary technologies that enhance accuracy and efficiency in their services. Notable innovations include:

• - NY Checked™: This service provides New York criminal record checks at a cost-effective rate of $32.50, significantly lower than the state's typical fee of $95, while ensuring rapid turnaround times of 2 to 4 hours.
• - Healthcare Comply Plus™: A tailored compliance screening service specifically designed for healthcare organizations to ensure they meet regulatory standards.
• - Individualized Assessment Decision Matrix (IADM): This proprietary tool allows for legally compliant hiring decisions amidst complex fair chance legislation, giving organizations the ability to assess potential hires effectively.

Commitment to Client Satisfaction

The recognition stemming from the Baker's Dozen ranking illustrates both consistency and improvement in CIChecked’s service delivery. Pyan further remarked, “Our clients operate in highly regulated environments where incomplete searches can pose significant risks—regulatory penalties, patient safety challenges, and OIG exclusions.” The focus for CIChecked is not merely about cost; it's about developing a partnership that adds value through thorough investigations rather than just checking boxes.

About CIChecked

Founded in 2004, CIChecked has become a leader in investigative background screening solutions under the guiding principle of “while others automate, we investigate.” Combining human expertise with proprietary technologies, the company is dedicated to offering services that meet complex regulatory demands.

For more information regarding their services and innovative solutions, visit CIChecked's website.

About HRO Today

HRO Today's Baker's Dozen Customer Satisfaction Ratings are recognized as the most extensive evaluation of employment screening service providers in the industry. The rankings are derived from thousands of client feedback instances across various satisfaction metrics, which highlight the top performers in the field.