SysAid Names Oded Karev to Lead Strategy and Corporate Expansion Efforts for Growth and Innovation

SysAid Welcomes Oded Karev as Head of Strategy

SysAid, a premier provider in IT and Enterprise Service Management solutions, has made a significant leadership change with the appointment of Oded Karev as the new Head of Strategy, Partnerships, and Corporate Development. This strategic move is designed to spearhead ambitious growth agendas while reinforcing SysAid's standing in the technological landscape.

Karev's addition to the executive team comes at a crucial juncture for SysAid, reflecting the company’s commitment to expanding its market influence and pursuing innovative pathways through strategic partnerships. With over 20 years of experience in global corporate strategy, mergers, and enterprise technology, Karev is poised to accelerate SysAid’s growth through rigorous partnership development and a keen eye for market opportunities.

About Oded Karev’s Background

Karev has an esteemed background that includes leadership roles at major companies, notably Accenture, where he directed transformation initiatives for key global software firms. Subsequently, at NICE, he was instrumental in transforming the company into a leader in the Contact Center as a Service (CCaaS) segment. His recent tenure as General Manager of NICE's Robotics Process Automation division saw the category experience accelerated growth under his guidance.

In light of this announcement, SysAid's CEO Avi Kedmi expressed enthusiasm, stating, "Oded's profound expertise in strategy and his impressive track record of accelerating business growth and forging industry partnerships will be invaluable as we reimagine the future of AI-powered IT Service Management (ITSM)."

Ambitious Growth Plans Ahead

Reflecting on his new role, Karev shared his excitement about the potential impact he can have at SysAid, remarking, "I am thrilled to be joining SysAid during such an important period of growth. Together, we will pursue bold opportunities through an intentional merger and acquisition framework while establishing impactful partnerships that will enhance our capabilities and expand SysAid's market influence."

The implications of Karev’s role are immense, marking a pivotal moment for SysAid as it organizes itself to navigate the evolving landscape of agentic AI technologies. Under Karev’s direction, the organization is focusing on enhancing its offerings by developing strategic pathways that encourage AI-driven autonomy and smarter decision-making, ushering in transformative IT experiences.

In today's fast-paced environment, organizations are increasingly searching for enhanced efficiency and agility. SysAid aims to maintain a cutting edge, delivering specialized agentic AI solutions tailored for IT needs—automating routine tasks so teams can concentrate on strategic challenges and innovation. Their operations can be set up in just weeks, with no burdensome migrations, enabling rapid deployment and effective scaling.

SysAid's AI solutions are specifically designed for IT operations, ensuring security and governance by default and accompanied by award-winning support. This enables businesses from small startups to Fortune 500 companies to derive lasting value from their IT investment. With over 5,000 clients spanning 140 countries, SysAid is committed to redefining the future of IT management.

For more details, you can visit SysAid’s official website at SysAid.com.