Portico Benefit Services Strengthens Leadership with COO Paul Sterling Appointment
Portico Benefit Services has made a strategic move by appointing Paul Sterling as its new Chief Operating Officer, effective July 14, 2025. The organization focuses on providing benefits to the Evangelical Lutheran Church in America (ELCA), and this newly created role is aimed at strengthening its operational framework to better serve faith-based organizations. Sterling's extensive experience in the health care sector, spanning two decades, is set to enhance the organization’s capabilities, ensuring that it continues to grow and evolve in response to the complex needs of its members.
Sterling comes to Portico with a robust background in health care leadership that includes roles in strategy, finance, and product innovation. Prior to his current appointment, he served as COO at the Employer Health Innovation Roundtable (EHIR), a company under the World50 Group umbrella. His previous positions include senior leadership roles at renowned organizations such as UnitedHealthcare and Optum, as well as strategic consulting positions at Accenture, providing him with a wealth of knowledge that will benefit Portico.
The need for strong operational leadership in health care has never been more critical. Paul Sterling's appointment was celebrated by Chris Johnson, the President and CEO of Portico Benefit Services. Johnson emphasized Sterling's operational excellence, innovative mindset, and member-focused approach, stating that these attributes are essential for evolving the capabilities of the organization.
“Paul brings a deep understanding of the complex landscape of health care and benefits administration. As we navigate an era marked by growing complexities, his expertise will prove invaluable in enhancing Portico’s business capabilities,” Johnson remarked.
Sterling himself expressed excitement about the opportunities at Portico. He noted the organization’s unique position at the crossroads of faith and benefits, which presents extraordinary possibilities for making a sustainable impact. His commitment to exploring new and innovative ways to increase the value that Portico provides reflects a forward-thinking approach necessary for today’s rapidly changing health care environment.
As COO, Sterling will be instrumental in leading the operational strategies needed to meet the evolving demands of over 52,000 plan members and 5,100 congregations and employers that Portico currently serves. The organization boasts over $8.7 billion in assets under management, and its mission centers on enhancing the well-being of those serving faith-based organizations through comprehensive offerings that include retirement, health, life, and wellness benefits.
Portico’s rich history of dedicated service combined with Sterling’s leadership marks a promising future. As they navigate the complexities in health care and benefits, his proven ability to drive operational efficiency and innovation will play a pivotal role in position Portico as a leader in the benefits ministry. With a clear focus on member-centric solutions, Sterling’s appointment sets the stage for continued growth and service enhancements that are aligned with Portico’s mission to support its members effectively and meaningfully.
Sterling comes to Portico with a robust background in health care leadership that includes roles in strategy, finance, and product innovation. Prior to his current appointment, he served as COO at the Employer Health Innovation Roundtable (EHIR), a company under the World50 Group umbrella. His previous positions include senior leadership roles at renowned organizations such as UnitedHealthcare and Optum, as well as strategic consulting positions at Accenture, providing him with a wealth of knowledge that will benefit Portico.
The need for strong operational leadership in health care has never been more critical. Paul Sterling's appointment was celebrated by Chris Johnson, the President and CEO of Portico Benefit Services. Johnson emphasized Sterling's operational excellence, innovative mindset, and member-focused approach, stating that these attributes are essential for evolving the capabilities of the organization.
“Paul brings a deep understanding of the complex landscape of health care and benefits administration. As we navigate an era marked by growing complexities, his expertise will prove invaluable in enhancing Portico’s business capabilities,” Johnson remarked.
Sterling himself expressed excitement about the opportunities at Portico. He noted the organization’s unique position at the crossroads of faith and benefits, which presents extraordinary possibilities for making a sustainable impact. His commitment to exploring new and innovative ways to increase the value that Portico provides reflects a forward-thinking approach necessary for today’s rapidly changing health care environment.
As COO, Sterling will be instrumental in leading the operational strategies needed to meet the evolving demands of over 52,000 plan members and 5,100 congregations and employers that Portico currently serves. The organization boasts over $8.7 billion in assets under management, and its mission centers on enhancing the well-being of those serving faith-based organizations through comprehensive offerings that include retirement, health, life, and wellness benefits.
Portico’s rich history of dedicated service combined with Sterling’s leadership marks a promising future. As they navigate the complexities in health care and benefits, his proven ability to drive operational efficiency and innovation will play a pivotal role in position Portico as a leader in the benefits ministry. With a clear focus on member-centric solutions, Sterling’s appointment sets the stage for continued growth and service enhancements that are aligned with Portico’s mission to support its members effectively and meaningfully.
Topics General Business）
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