Financial Software Solutions Celebrates Remarkable Customer Growth and Satisfaction in 2025

Financial Software Solutions (FSS), a prominent innovator in cloud-native technology, has recently announced impressive growth metrics for its flagship product, TrusteSolutions (TES), in the Chapter 7 case management market. For the year 2025, FSS reported an astonishing increase of nearly 20% in new panel trustee customers. This achievement underscores the growing demand for reliable and efficient enterprise-level software in the bankruptcy and fiduciary markets.

Customer Satisfaction

In addition to its growth, FSS also shared key findings from its annual customer satisfaction survey, conducted between November 10 and November 21, 2025. The survey gathered insights from existing customers, predominantly United States panel trustees and their assistants. The results were overwhelmingly positive: an impressive 100% of the surveyed trustee customers indicated they would recommend TrusteSolutions. Furthermore, all respondents expressed high levels of satisfaction with the software platform, customer support, and Trustee Interim Report (TIR) results.

Kristi Singal, President of Financial Software Solutions, expressed gratitude for the trust placed in the company by its clients. She stated, "We are extremely grateful to once again see that our trustee customers are also our biggest advocates. Our strong feedback loop allows us to take customer input and create new productivity-enhancing features that help our customers be more profitable with less manual effort."

With a significant portion of the respondents, a quarter mentioned that they do not have a trustee assistant. This highlights the crucial role that software partners play in enhancing productivity and enabling trustees to work more efficiently.

Key Features and Ease of Use

Ease of use emerged as the top feature preferred by both trustees and their assistants, solidifying TES’s reputation as a user-friendly platform. Other features that received notable mentions include customer support, automation capabilities, report generation, and ease of 341 filings—important tasks in the bankruptcy process. Moreover, the focus on data accuracy and security features has been vital in reducing the risk of errors, a factor that many highlighted in their feedback.

One satisfied trustee assistant shared, "I've been a trustee assistant since 1987, and every day using TES is a joy—so much is done for us that used to be done by hand.” This illustrates the transformative effect of FSS’s software on daily operations.

Trustee assistants particularly praised TrusteSolutions for its exceptional customer support, ease of learning, and seamless user experience. One assistant who compared TrusteSolutions to a previous software provider remarked, "I only have experience with one other software provider, and TrusteSolutions is hands down the better software and by far the better support." Such testimonials reinforce FSS’s position as a leader in financial software solutions, dedicated to enhancing the experience of its users.

About Financial Software Solutions

Financial Software Solutions specializes in enterprise-level, cloud-native software solutions aimed at improving efficiency, manageability, and mobility for bankruptcy trustees, receivers, law firms, and other financial professionals. Its flagship product, TrusteSolutions, is designed to simplify complex case management processes, making them more intuitive and effective. Along with TrusteSolutions, the BlueStylus product line includes tools like Case Builder, which serves as an essential petition preparation and filing resource for attorneys involved in bankruptcy cases.

In addition, FSS provides a comprehensive online solution known as CORE (Case Organization for Receivers Executives), tailored to support insolvency and financial professionals by delivering clarity and control in managing intricate case scenarios. FSS’s solid product offerings and customer-centric approach have established it as a go-to solution for professionals in the bankruptcy sector and beyond.

For more information on Financial Software Solutions and its innovative product offerings, visit their official website.