#United States #Angels on Call #Dementia Care #Parkinson's Care #Peekskill

Angels on Call Homecare: Setting New Standards in Specialized Care

In an important recognition for homecare services, Angels on Call Homecare has been distinguished as a 2026 Best of Home Care Leader in Experience by Activated Insights. This accolade, derived from client and Care Professional feedback, affirms the organization’s commitment to excellence in Dementia and Parkinson's care at home. It is a significant achievement that places Angels on Call among the top 10% of homecare providers in the nation, hence reinforcing their pioneering role in specialized caregiving.

Importance of the Award

The Leader in Experience award is not just a title; it is a rigorous benchmark for evaluating client satisfaction and workforce experience. To secure this esteemed recognition, homecare providers must meet strict third-party criteria, demonstrating both stellar client service and employee experience. Eric J. Dalton, Vice President Visionary at Angels on Call Homecare, emphasized that for the organization, the award signifies the validation of a care model meticulously designed for those living with dementia and Parkinson's disease. "Specialized care cannot merely be a marketing claim. It must translate into tangible outcomes seen by families and validated through independent data," he stated.

Validation through Client Experience

This recognition underscores the organization's ongoing efforts to integrate high standards for care with real-world experiences. The independent feedback collected from clients and Care Professionals provides transparent evidence of the quality of care delivered in homes. The acknowledgment draws attention not only to the organization's operational excellence but also encapsulates the deep emotional connection people have with their caregivers.

Comprehensive Care Model

Angels on Call Homecare is recognized for developing what is arguably one of the most comprehensive specialized homecare models in the country. It made history as the first U.S. homecare provider to secure Certified Parkinson Disease Care (CPDC) accreditation and uniquely holds the dual designation of the Parkinson's Foundation’s Community Partners in Parkinson's Care. This certification confirms not only the quality of care but also the commitment to continuous improvement in the way care is provided.

The organization’s model for dementia care is noteworthy in its distinctions. This includes specialized accreditations, advanced clinical oversight, and expertly crafted training programs that go beyond routine assistance, focusing on preserving identity and improving the quality of life for clients. The Alzheimer's Association also recognizes their training program, a testimony to the organization's dedication to continuous education and improvement.

Focus on the Future

Angels on Call Homecare has also secured recognition as an Age-Friendly Health Systems - Committed to Care Excellence provider, showcasing their commitment to being at the forefront of homecare. The organization believes that homecare should integrate deeply into the healthcare continuum, serving as more than just custodial support. It should be a space for clinical coordination, education, and individualized care, fostering more meaningful interactions between caregivers and clients.

Robert Dalton, CEO and CFO of Angels on Call Homecare noted, "Quality cannot be solely captured in policies or training manuals; it must resonate through the experiences of clients, families, and Care Professionals alike." This holistic view reinforces their belief that the future of homecare specialization must be demonstrated through tangible benefits, not simply declared in promotional materials.

A Call for Higher Standards

The recognition as a Leader in Experience is also a rallying call for the homecare industry. It emphasizes that meaningful leadership, particularly in the fields of dementia and Parkinson's care, requires a standard of excellence backed by a prepared workforce capable of meeting client needs effectively. The organization advocates for a future where all aspects of homecare are evaluated in terms of real experiences and improvements in the lives of those served.

With its emphasis on specialized care, Angels on Call Homecare continues to pave the path for a more inclusive and effective homecare landscape. Their ongoing commitment to quality, education, and patient-centered innovation not only elevates their service but also enhances the broader homecare community, paving the way for a brighter future in specialized care at home.