#USA #Pinnacle Professional #Michelle Costa #NHCA #Westport, Massachusetts

Dr. Michelle Costa: A Beacon of Excellence in Long-Term Care

Dr. Michelle L. Costa, a renowned figure in healthcare leadership, has recently been honored as a Pinnacle Professional Member by The Inner Circle, a designation that reflects her exceptional contributions to the field. With over two and a half decades of experience, Dr. Costa's appointment as Chief Clinical Officer at National Health Care Associates (NHCA) marks a significant achievement in her already illustrious career.

Over the years, Dr. Costa has cultivated an impressive portfolio of skills in nursing and post-acute care, exemplifying excellence in healthcare management. Her new role at NHCA places her at the helm of clinical operations, where she will be instrumental in steering the organization towards enhanced care standards and operational efficacy. Her responsibilities include managing nursing operations, ensuring regulatory compliance, enhancing employee engagement, and optimizing Medicare reimbursement strategies.

Dr. Costa obtained her Bachelor of Science in Nursing and a Master's degree in Healthcare Administration and Management from Salve Regina University. Her educational background further fortified her expertise when she completed her Doctor of Nursing Practice at Chamberlain University in 2022. These credentials, combined with certifications such as Lean Six Sigma Green Belt, showcase her dedication to achieving healthcare excellence.

Prior to her current position, Dr. Costa served in several key roles at Genesis HealthCare, where she consistently worked to elevate care standards and improve operational functions. As Senior Vice President of Clinical Operations, she effectively led initiatives focused on nursing quality, clinical reimbursement, and case management, all of which played a vital role in enhancing the organization's reputation and success.

Now at NHCA, her extensive experience comes into play as she oversees numerous departments, including nursing, dieticians, social services, and recreation. Dr. Costa's proactive approach and strategic vision will be pivotal in achieving compliance with healthcare regulations, managing staff recruitment and retention, and streamlining Medicare processes.

In addition to her practical contributions, Dr. Costa is a published author and will be featured in Incident Prevention Magazine in September 2024, where she aims to share her insights on fostering safe healthcare environments. Beyond her professional commitments, she is devoted to mentoring young nursing professionals and contributing to research in the field to empower future generations.

Outside her professional life, Dr. Costa enjoys cooking and cherishing moments with her family. She credits her husband, Robert Costa, Jr., and their daughter, Alexandra, for their unwavering support, which she considers essential to her success. According to Dr. Costa, her fundamental philosophy—”Remember why you became a nurse” —drives her passion for patient-centered care and continuous improvement.

As she embarks on this new chapter with NHCA, Dr. Costa is set to lead with a commitment to excellence in long-term care, influencing both her team and the broader healthcare community positively. The recognition from The Inner Circle only further solidifies her status as an exemplary leader in her field.