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Hyland Joins Jack Henry® Fintech Integration Network

Hyland, a leader in content intelligence and automation, made a significant announcement on October 5, 2026, emphasizing its commitment to improving banking operations. The company has joined the Jack Henry Fintech Integration Network (FIN), a strategic move designed to bridge the gap between core banking functionalities and governed content management. This integration is not just a technical update but a transformative step towards enhancing the efficiency of financial institutions.

Enhancing Financial Services Operations

The participation in the Jack Henry FIN provides Hyland with critical access to Jack Henry's technical resources, promoting seamless integration with its SilverLake® and Symitar® Episys® platforms. These are core systems used by a wide range of financial institutions for their daily banking operations. The partnership allows Hyland's OnBase platform, which is esteemed in financial services for its robust content management capabilities, to connect effectively with Jack Henry's core banking data systems.

This integration facilitates better access to essential documents and operational workflows, thereby streamlining services. The use of services-based programming interfaces, specifically jXchange™ for SilverLake and symXchange™ for Symitar, empowers third-party fintechs and financial institutions to securely connect with their core banking data and organizational rules. Consequently, this enables users to enhance their efficiency, as they can now access pertinent information without switching between different applications.

Addressing Operational Challenges

In today’s fast-paced financial landscape, institutions are often bogged down by disconnected systems that can hinder productivity. Employees typically face redundant tasks such as searching for documents across multiple systems, which can lead to suboptimal service delivery. Hyland’s solutions are crafted to alleviate these challenges by integrating core banking activities with the necessary content management and workflow processes.

According to Namit Saksena, VP of Financial Services Products at Hyland, there's a growing demand among customers for systems that work harmoniously together without the burden of managing additional platforms. The OnBase product’s integration with Jack Henry stands to fulfill this need, ensuring that banking personnel can navigate workflows seamlessly while utilizing the established systems they are accustomed to.

The Importance of Data Integrity and Security

Data integrity is paramount in banking operations, and Hyland ensures that all integrations adhere to strict governance protocols. By managing access through a dedicated service layer, OnBase delivers a secure environment for consistent data exchanges across platforms. This governance structure mitigates potential compliance risks and safeguards sensitive information, a critical factor for financial institutions.

Revolutionizing Client Experiences

With the modernization imperative facing many banks today, especially in light of evolving regulatory environments and customer expectations, the efficient integration offered by Hyland and Jack Henry is particularly timely. Financial institutions are compelled to enhance their operational frameworks without disrupting the core systems upon which they depend. Hyland’s strategic approach connects core banking activities with content management solutions that bolster lending processes, customer service, and compliance workflows without the need for an additional content silo.

Instead, OnBase functions as a secure content hub, streamlining operational efficiency while keeping vital workflows integrated within the context of core banking activities. As a result, banking employees can enhance their service delivery abilities, benefiting from a consolidated view of customer data and seamless access to relevant documents.

Conclusion: A New Era for Financial Institutions

Jack Henry's FIN initiative eliminating the traditional barriers between fintech solutions and banking systems represents a significant shift in the financial services landscape. By granting fintechs direct access to Jack Henry’s technical support and testing platforms, the integration not only empowers various players across the system but also fosters an environment where innovation can thrive without compromising quality or security. Through this collaboration, Hyland is positioned at the forefront of not just content management but the digital transformation of financial services, aligning itself with the needs of modern banking.

For further information on how Hyland is transforming content into actionable insights in the financial sector, visit Hyland.com.