Jacksonville and Cabot Medical Care Address Recent Data Security Breach Impacting Patients

Recent Data Security Incident at Jacksonville Medical Care and Cabot Medical Care

In early 2025, Jacksonville Medical Care (JMC) and Cabot Medical Care (CMC) notified their patients and the public about a significant data security incident. This breach, potentially affecting personal and sensitive health information, has raised concerns among those involved.

The issue was first identified on January 26, 2025, when JMC and CMC experienced an unexpected disruption in their network systems. Recognizing the seriousness of the situation, they immediately began investigating the underlying cause. To ensure that a comprehensive and thorough analysis was conducted, both organizations enlisted the assistance of independent cybersecurity experts.

By February 3, 2025, the investigation revealed that unauthorized access to certain files may have occurred. JMC and CMC promptly set about reviewing the files to determine the extent of the breach and the specific information that may have been compromised.

The findings indicated that a range of sensitive data could have been accessed, including names, dates of birth, Social Security numbers, medical diagnoses, treatment information, and other health-related details. Crucially, both JMC and CMC have stated that their electronic medical records systems appear to remain secure and have not been affected by this incident.

On March 5, 2025, after completing their internal review, JMC and CMC made the decision to inform potentially affected individuals. Notifications were mailed on April 9, 2025, directly addressing those whose information might have been involved in the breach.

In response to this event, both medical care groups have taken significant steps to enhance their security measures, aiming to minimize the likelihood of future incidents. They established a toll-free call center to assist individuals with inquiries regarding the breach and related concerns. The call center operates Monday through Friday from 8 AM to 8 PM Eastern Time, and can be reached at 1-833-998-8995.

The protection of personal and healthcare information remains a top priority for JMC and CMC. Both organizations have expressed their deep regret for any inconvenience or concern caused by this incident. They continue to assess their systems and implement additional security upgrades to safeguard against future breaches.

This incident serves as a reminder of the growing threats in data security, particularly within healthcare settings, where the protection of sensitive information is crucial not only for organizational integrity but also for patient trust and confidence. JMC and CMC are committed to addressing these challenges proactively, working diligently to reinforce their systems and protect their patients’ personal information.

As data breaches become increasingly common, patients and healthcare providers alike must remain vigilant and informed about the measures being taken to protect sensitive data. Through transparency and effective communication, organizations like JMC and CMC can foster understanding and trust among their patients during difficult times like these.