#Japan #Human Resources #Shibuya #Altius Link #HR Outsourcing

Altius Link's New HR Outsourcing Report: Key Insights

Altius Link Inc., headquartered in Shibuya, Tokyo, has published the "Outsourcing Utilization Report: HR Division Edition" on July 24, 2026. This comprehensive survey targets 1,648 HR professionals working at companies with more than 200 employees across Japan. The aim is to investigate the realities of HR department operations, ongoing challenges, and the integration of outsourcing practices.

Key Findings from the Report

1. Balancing Efficiency and Advancement
The report indicates that HR departments are being tasked with not only improving efficiency but also promoting advanced practices. High-ranking mission expectations include cost optimization, automation, and the standardization of operations, alongside enhancing quality, accuracy, and talent development.
2. Inherent Challenges
A stark revelation from the survey is the significant challenge of "personnel dependency" within HR operations, compounded by staff shortages and high employee turnover intentions.
3. Outsourcing Usage
Approximately 60% of HR departments are currently utilizing outsourcing as a strategy to alleviate operational burdens and enhance productivity.

The Dual Demands of HR Departments

HR roles encompass a wide range of responsibilities, from recruitment to labor management and employee development. The findings elucidate that HR professionals are increasingly expected to streamline routine tasks, placing greater emphasis on strategic HR initiatives.

However, there is a pressing need for the construction of a framework that enables HR professionals to focus on strategic measures instead of being overwhelmed by operational duties.

Unveiling Operational Challenges

The survey highlights that HR professionals face alarming challenges: the "dependency of operations on specific individuals" is a top concern, followed by staff shortages and unclear roles and responsibilities. Other identified issues include unrealistic deadlines and an overly broad scope of work, which all collectively threaten the sustainability of HR departments.

Impending Talent Exodus

An astounding 63.6% of HR professionals express intentions to change jobs within the next year. Predominantly, dissatisfaction with salary and workload are the major factors. The data indicates that excessive workloads contribute to the high turnover risk, which poses further difficulties for HR functions.

Adoption of Outsourcing as a Solution

In light of these challenges, the integration of outsourcing appears to be an increasingly popular solution among HR departments. With over half of them employing outsourcing strategies, it provides essential support in managing HR operations effectively.

Furthermore, the survey elaborates on various aspects of workloads, outsourced functions, and the perceived benefits of leveraging outsourcing to improve HR efficiencies.

Commitment to Business Transformation

Altius Link remains dedicated to transforming corporate back-office operations and addressing business challenges through tailored solutions. By offering broad BPO services that integrate customer experience with corporate transformation, the company aims to bolster sustainable growth in partnerships with client firms.

As part of its mission to strengthen connections within society and businesses, Altius Link emphasizes their purpose: "To make connections stronger, more beautiful, and interesting."

Company Overview

Altius Link Inc. is focused on creating value through the fusion of human and digital elements, providing comprehensive support across various functions, including IT and back offices. With operations in seven countries, primarily in Asia and North America, it enhances operational excellence and customer experience through AI-driven collaboration.

Established in May 1996 and officially launched on September 1, 2023, Altius Link aims to integrate comprehensive customer experience value and corporate transformation to support long-term business growth.

For more information, visit Altius Link's Official Website or review the full report here.