Royal Credit Union Enhances Mortgage Processing with Blue Sage Digital Lending Solution

Royal Credit Union, a well-established financial institution serving the regions of Minnesota and Wisconsin, has recently implemented Blue Sage Solutions' cloud-based Digital Lending Platform. This advanced technology aims to revolutionize the credit union's mortgage processing capabilities, benefiting its extensive membership base of over 300,000 members. Through this partnership with Blue Sage, Royal Credit Union seeks not only to modernize its operations but also to deliver a more efficient and user-friendly experience to borrowers.

Why Blue Sage Solutions?

With assets totaling approximately $5.5 billion, Royal Credit Union chose the Blue Sage Digital Lending Platform primarily for its ability to enhance operational efficiency. By integrating crucial components of its Lake Area Mortgage division into a single loan origination system, the credit union anticipates significant improvements in workflow and administration. The technology's flexibility was a critical factor in this decision, as it allows for tailored adjustments to meet the specific needs of Royal Credit Union's operations.

Matthew Gerber, the Vice President of Mortgage Lending at Royal Credit Union, emphasized the importance of the collaboration, stating, "Blue Sage has proven to be a valuable partner. Their team is collaborative, accessible, and deeply committed to helping us solve real-world challenges. They’ve demonstrated a genuine willingness to enhance their solutions to fit our unique workflow and operational needs."

Member-Centric Innovations

Central to the partnership is the LION Consumer Point of Sale (POS) system, which offers members a secure and mobile-friendly platform for applying for mortgages. Before its rollout, Royal Credit Union conducted comprehensive usability testing to ensure the new interface aligned with its commitment to a member-first approach. The result is a modern application process designed to minimize barriers and improve the borrower experience.

Cloud-Based Benefits

The Blue Sage Digital Lending Platform is entirely cloud-based, allowing for advanced automation and task management, from application to closing. This innovation empowers various financial entities, including credit unions and regional banks, to scale their operations seamlessly across multiple channels, be it retail, correspondent, or wholesale. Additionally, Blue Sage Solutions boasts an extensive library of API-based integrations with third-party services, promoting smooth workflows and a competitive edge for lenders.

Carmine Cacciavillani, the Founder and President of Blue Sage Solutions, highlighted the strategic importance of this initiative in the current mortgage landscape, stating, "In today's competitive mortgage market, it's crucial for organizations like Royal Credit Union to reduce friction in the lending process and provide a superior member experience. We are excited to assist Royal in achieving their goals."

About Royal Credit Union

Royal Credit Union is federally insured and proudly serves a diverse membership across Minnesota and Wisconsin. The institution is committed to its core values and purpose, striving to improve the financial well-being of its members. Those eligible for membership include individuals living or working in several counties across both states, reflecting Royal's dedication to the communities they serve.

To learn more about Royal Credit Union and their variety of services, visit their official website or call their member service line.

About Blue Sage Solutions

Blue Sage Solutions is recognized as a trailblazer in providing innovative, cloud-based digital mortgage technology tailored for the industry. Their comprehensive Digital Lending Platform supports the entire lending and fulfillment process, regardless of the channel. With a focus on quality and security, Blue Sage continues to play a key role in modernizing the mortgage loan industry.

For further details on Blue Sage Solutions and its offerings, check their website at Blue Sage Solutions.