F.N.B. Corporation Enhances Banking Experience with Direct Deposit Switch Feature

In an era where digital solutions are vital for customer engagement, F.N.B. Corporation (NYSE: FNB) proudly announces its introduction of automated direct deposit switch capabilities, an innovative step aimed at enhancing customer satisfaction and simplifying the bank onboarding process. This latest development marks a significant milestone in FNB's ongoing commitment to improve its digital banking platform.

The direct deposit switch feature is cleverly integrated into the account opening process at FNB, allowing customers to transfer their payroll direct deposits effortlessly in just a few simple steps. This not only streamlines the onboarding experience but also positions FNB as a preferred banking choice for customers seeking convenience and efficiency. Given the increasing reliance on digital solutions for everyday banking, this service is set to revolutionize how customers view and interact with their banking needs.

This initiative is a result of FNB’s strategic partnership with the fintech company Atomic, renowned for its capability to simplify direct deposit processes. Customers can look forward to the ability to shift their recurring debit transactions later in 2025, further reflecting FNB's expansion of digital solutions tailored for customers’ needs.

Vincent J. Delie, Jr., Chairman and CEO of F.N.B. Corporation, emphasized the significance of this digital strategy: “Our focus on acquiring, engaging, and retaining clients is bolstered by such innovative features. Working alongside Atomic is part of our broader investment strategy in fintech partnerships and proprietary technology to streamline the banking experience.” FNB’s digital banking journey is primarily facilitated through its proprietary platform, eStore®, which allows customers to access a plethora of banking solutions, personalized product recommendations, and financial education resources—all from their digital devices.

With the eStore Common application, users have the unique advantage of dual access to up to 30 different products simultaneously while applying through a single application form. This innovative approach means customers can complete their banking needs quickly and effectively, significantly cutting down on traditional banking bottlenecks.

This newly introduced capability represents just the tip of the iceberg regarding FNB's ambition to enhance its banking services. FNB’s insights indicate a promising trend in customer activity levels, with a notable rise in deposit and loan applications since the adoption of the eStore Common app—30% and 40% increases respectively. Such statistics underline how effective and user-friendly the revised onboarding process has become.

The direct deposit switch feature is now available to both new and existing customers with FNB’s checking, savings, or money market accounts. To utilize this service, customers simply log into their Online or Mobile Banking accounts, search for their payroll providers, sign into their employer’s account, and receive a prompt confirmation regarding their new direct deposit setup with FNB.

F.N.B. Corporation, based in Pittsburgh, has established itself as a diversified financial service provider, operating across seven states and the District of Columbia. With nearly $49 billion in total assets and about 350 banking offices, FNB is able to cover essential metropolitan areas such as Pittsburgh, Baltimore, and Washington, D.C. This comprehensive footprint allows it to cater to a wide array of banking customers, from commercial to consumer banking and wealth management solutions.

Founded in 1864 with the First National Bank of Pennsylvania as its primary affiliate, FNB continues to adapt and thrive in an ever-evolving banking landscape. Its stock is traded on the NYSE under the symbol 'FNB' and it has earned a consistent place within the Standard & Poor's MidCap 400 Index.

In conclusion, this automated direct deposit switch capability is a notable addition to FNB’s suite of enhanced digital banking services. As the banking industry continues to shift towards digital, FNB’s proactive adjustments signify its dedication to meeting customer needs and staying at the forefront of banking innovation. Customers looking for more information about FNB’s comprehensive digital offerings can visit their dedicated website.

Topics Financial Services & Investing)

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