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Raffine Group Hosts a 100% Satisfaction Experience Seminar for Therapists

The Raffine brand, part of Bodywork Holdings located in Nakano, Tokyo, recently organized an innovative seminar aimed at enhancing the skills of external therapists. In collaboration with EPARK Riraku & Esthe, a service specializing in reservations for massage and esthetic salons, the seminar sought to share the expertise that Raffine has cultivated over the years. The goal was to contribute to the overall development of therapists' skills and elevate the industry’s standards.

A 100% Satisfaction Experience

The inaugural seminar focused on the theme of "Direct Pressure" and included a comprehensive 180-minute program that combined theoretical knowledge with practical application. Out of 24 applicants, 19 participated, with a remarkable survey response from 18 attendees revealing that an impressive 83.3% were very satisfied and 16.7% satisfied, leading to a total satisfaction score of 100%.

This experience-centered format provided participants with more than just theoretical knowledge; it allowed them to feel the change in real-time.

Feedback from Participants

Attendees expressed positive sentiments following the first seminar. Comments included:

• - "The content was easy to understand and immediately applicable!"
• - "It was a great opportunity to revisit my foundational techniques."
• - "I was surprised by how effortlessly I could apply the pressure!"
• - "I experienced firsthand a transformation in my practice."
• - "The support provided was incredible; I would love to attend again!"
• - "Now I understand why Rafinne therapists maintain such consistent quality."

Experiencing the Moment of Change

During the practical portion, participants felt a notable difference in the quality of pressure applied before and after the lecture. The atmosphere was filled with amazement and admiration, prompting remarks like "This feels completely different" and "I can’t believe it’s so easy to apply pressure now!" as they realized the effectiveness of their improved techniques.

High Interest in Customer Service

The seminar included an engaging customer service segment where participants leaned in to learn about crucial topics such as:

• - What drives repeat clientele?
• - How to communicate effectively with customers?

This keen interest highlighted the importance of both technical and interpersonal skills in therapeutic practices.

Raffine Group's Recognition

In a significant achievement, the Raffine Group was awarded first place in the Oricon Customer Satisfaction® survey for the relaxation salon category in 2026. This accolade reflects the company's commitment to providing exceptional service and quality in the industry. More information about the award can be found in our detailed press release.
Press Release Link

Upcoming Seminar Announcement

Theme for the Second Seminar: "Weight Transfer"

To ease the physical strain on practitioners while ensuring stable and effective pressure application, the next seminar will cover critical aspects, including:

• - The importance of weight transfer from a biomechanical viewpoint.
• - Control over center of gravity and stability.
• - Techniques focusing on the Tan Den.
• - Live demonstrations and pair work for practical feedback.
• - Sharing common mistakes.

Customer Interaction Segment

The segment will focus on "Deep Communication to Enhance Satisfaction Levels."

Seminar Details

• - Date: May 13, 2026 (Wednesday) from 13:00 to 16:00
• - Location: Bodywork Academy Gotanda TOC
• - Capacity: 30 participants (via lottery)

How to Register

Registration for the seminar is via lottery. Interested individuals can apply through the link provided.
Details for those selected will be communicated via email later.

Company Overview

Founded on February 18, 1987, Bodywork Holdings is headquartered in Higashi-Nakano, Tokyo. The company operates under the philosophy of fostering mutual prosperity with all stakeholders while creating new value. Engaged in initiatives aimed at promoting a society where people can live healthily and energetically, Raffine continues its legacy of excellence in relaxation services.