Nextep Achieves Back-to-Back ClearlyRated HR Services Excellence Award

Nextep Wins Best of HR Services Award Again

Nextep, a prominent player in the HR services sector, has announced a significant achievement: they have secured the Best of HR Services® Award for the second consecutive year. This award, which is conferred by ClearlyRated, stands as a testament to the exceptional service quality that Nextep provides its clients. ClearlyRated's awards are grounded entirely in client feedback, making this recognition particularly meaningful.

Client Satisfaction and Industry Leadership

Nextep's performance is impressive; the company boasts a Net Promoter Score (NPS) that is 56% higher than the industry average, reflecting a satisfaction score where an impressive 73.4% of clients rated their experience as 9 or 10 out of 10. This figure notably surpasses the average satisfaction rate across the industry, which is currently at 55%.

Brian Fayak, the President and CEO of Nextep, expressed pride in the team’s achievements, stating, "Either you're a client-focused organization, or you're not, and at Nextep, it's in our DNA. It’s our collective responsibility to enhance people's lives by empowering small businesses, and I am so proud of our team and their continued commitment to providing industry-leading customer service."

Nextep's client-first approach is more than just a business strategy; it is ingrained in their organizational culture, helping them stand out in the Professional Employer Organization (PEO) space. The award-winning team at Nextep focuses on delivering the expert guidance that businesses need to tackle today's challenges confidently.

Recognition of Excellence

As stated by Baker Nanduru, CEO of ClearlyRated, "It’s an honor to introduce Nextep as a 2026 Best of HR Services award winner. This company keeps client experience front and center, pushing the envelope in innovative service approaches. Their work is shaping the future of HR Services, and it’s a privilege to recognize their achievements."

Nextep serves a wide range of clients, providing tailored human resources solutions that include payroll, employee benefits, HR consulting, and risk and compliance support. The firm emphasizes its dedication to exceptional customer service, striving to help businesses of all sizes excel in their respective industries.

About Nextep

With a forward-thinking, tech-driven suite of services, Nextep is dedicated to helping organizations thrive by offering comprehensive HR solutions. Interested businesses can learn more about how a Professional Employer Organization can benefit them by visiting nextep.com/services/peo.

About ClearlyRated

ClearlyRated specializes in providing client experience insights tailored for professional services firms. By utilizing the Net Promoter® Score survey methodology, they assist businesses in identifying strengths and weaknesses, helping to shape a strategy that aligns with clients’ needs and expectations.

Conclusion

The recognition of Nextep's services through the Best of HR Services Award not only highlights their exceptional work but reinforces their commitment to fostering strong, client-focused relationships. For businesses seeking exemplary HR services, Nextep stands out as a leader in the sector, dedicated to driving success and satisfaction for their clients.