The Disconnect Between CEOs and Managers: A Study on AI's Role in Difficult Conversations
Understanding the Gap in Manager Readiness Amid AI Adoption
In today's rapidly evolving business landscape, many organizations are increasingly integrating artificial intelligence (AI) into their workflows, particularly when it comes to handling personnel matters. However, the recently published findings from The Predictive Index (PI), derived from their 2026 AI and People Leadership Survey, indicate a troubling disparity between how CEOs perceive their managers' preparedness for challenging conversations and what the managers themselves report.
Key Insights from the Survey
The survey surveyed 399 managers and 208 CEOs and business leaders from various sectors, focusing on their perspectives on using AI in discussing sensitive issues. While a surprising 74% of CEOs feel that their managers are