TAP Air Portugal Enhances Travel Experience with NDC Integration on Travelport+

TAP Air Portugal's NDC Content Now Accessible on Travelport+

On September 3, 2025, Travelport and TAP Air Portugal proudly announced that TAP's New Distribution Capability (NDC) content is now accessible via the Travelport+ platform, serving travel agents in 29 countries, including key markets like the United States, United Kingdom, and across Europe. This strategic move signifies TAP's commitment to enhancing customer experience and expanding its global reach through technology.

What is NDC?

The New Distribution Capability is an IATA-led initiative designed to revolutionize how airlines and travel agents interact. Through NDC, TAP Air Portugal, the national carrier of Portugal and a member of the STAR Alliance, can offer personalized offers and services to travel agents, ensuring a more tailored travel experience for passengers. Justin Jovignot, TAP’s Director of Commercial Strategy and Distribution, emphasized this by stating, "Expanding travel agent access to our NDC content is a key element of our long-term business strategy of connecting Portugal to the world."

Enhanced Travel Agent Experience

Travel agents using Travelport+ will now have the ability to access, shop for, and compare TAP’s extensive catalog of fares, routes, services, and ancillary options—all from a single, user-friendly interface. This platform is noted for its speed, boasting search functions that are 23% quicker than competitors, taking only 0.84 seconds. This integration aligns with Travelport's mission to simplify travel selling and caters specifically to travel agents' needs, reiterating its commitment to enhancing their operational efficiency and customer satisfaction.

Strengthening Partnerships

Chris Ramm, Vice President at Travelport, emphasized the importance of the longstanding partnership with TAP, stating that integrating TAP’s NDC content represents a significant milestone in nurturing that relationship. This addition highlights Travelport’s dedication to empowering travel agents and differentiating its service offerings, which has earned high ratings in customer satisfaction surveys within the travel sector.

TAP Air Portugal’s Global Presence

As Portugal's leading airline, established in 1945 and headquartered in Lisbon, TAP maintains a crucial position in connecting continents. The airline operates over 1,250 weekly flights to 85 cities, including several U.S. and Brazilian destinations. TAP’s ongoing commitment to fleet modernization positions it as a top contender in the aviation market, making use of Airbus's latest NEO aircraft for improved efficiency and lower emissions.

Also noteworthy is TAP's impressive safety record, recently ranked as the safest airline in Europe and the 11th safest globally according to Airline Ratings’ 2025 report. The airline has consistently received accolades, including recognition as Europe's Leading Airline to Africa and South America from the World Travel Awards for nearly a decade.

The Future of Air Travel with Technology

The integration of TAP's NDC content into Travelport+ not only enhances the travel agent experience but also underscores the shift towards technology-driven solutions in the travel sector. With ongoing advancements in digital retailing, both TAP Air Portugal and Travelport are well-positioned to adapt to the changing needs of travelers and agents alike. The strategic collaboration signals a promising future for seamless travel experiences, enabling agents to tailor trips that meet the diverse needs of their clients.

In conclusion, TAP Air Portugal’s launch of NDC content on Travelport+ represents a proactive approach to modernizing travel services. As the industry moves towards enhanced personalization and efficiency, this partnership stands as a testament to both organizations' commitment to delivering superior service in the global travel market.