#Japan #transcosmos #Tendo City #Tendo #KANAMETO ECO

Tendo City Embraces Digital Transformation with KANAMETO ECO

The collaboration between transcosmos and transcosmos online communications has led to a remarkable innovation in waste management for Tendo City, located in Yamagata Prefecture, Japan. In March 2026, the companies conducted a successful proof-of-concept for the KANAMETO ECO system, designed to streamline oversized garbage collection applications through the widely-used LINE messaging app. Following the trial's success, the system was officially launched in April 2026.

Background: The Need for a Modern Solution

Historically, Tendo City residents could apply for oversized garbage collection only via phone calls or by visiting city offices. This traditional approach not only placed a heavy workload on city employees but also posed inconveniences for residents. Recognizing the need for a more efficient process, the city sought to leverage LINE, a communication platform popular with its citizens.

Taking inspiration from the successful implementation in Higashine City, where residents successfully submitted applications via LINE, Tendo City decided to adopt the KANAMETO ECO system to enhance citizen convenience and optimize administrative operations.

How KANAMETO ECO Works

Residents can easily apply for oversized garbage collection services through Tendo City's official LINE account. The process is straightforward: by selecting