#United States #Charlotte #Duke Energy #Carolinas #Winter Storm Fern

Duke Energy Prepares for Winter Storm Fern

As Winter Storm Fern approaches, Duke Energy is taking significant steps to ensure the safety and preparedness of its customers who may face prolonged power outages. This storm could bring varying forms of winter precipitation, including snow, sleet, and freezing rain, starting as early as Saturday. These conditions pose serious risks, from hazardous travel to potential significant power outages, especially in areas experiencing heavy ice accumulation.

Anticipated Impact of Winter Storm Fern

Meteorologists are forecasting a variety of winter weather scenarios for the Carolinas, and residents are urged to stay vigilant. Just a quarter of an inch of ice can lead to fallen trees and branches that may collapse onto power lines, while half an inch or more can weigh down the lines directly, causing them to snap. Furthermore, six inches of heavy, wet snow can compound these risks, resulting in similar issues that can disrupt energy services.

Duke Energy's proactive preparations include mobilizing more than 18,000 skilled professionals, which consist of lineworkers from the Carolinas and support teams from states like Florida, Indiana, Kentucky, and Ohio. Additionally, tree trimming is already underway to mitigate potential outage risks caused by fallen limbs.

Strategizing for Customer Safety

Key measures that Duke Energy has adopted in anticipation of Winter Storm Fern include:

• - Monitoring Weather Conditions: Expert meteorologists are continuously tracking storm progress, ensuring that the company is prepared to react effectively.
• - Deploying Crews: Thousands of lineworkers and support personnel are prepared to respond to outages as soon as conditions permit. Equipment is being staged in strategic locations to boost the speed of restoration efforts.
• - Mobile Command Centers: The setup of mobile command centers and staging sites is underway to accommodate the influx of crews dedicated to storm management.
• - Collaboration: Coordination efforts with local and state emergency management are in place to optimize response strategies.

Guiding Customers on Preparedness

In light of the impending storm, Duke Energy emphasizes the need for customers to initiate their own safety preparations immediately. Here are some steps every resident should take:
1. Create an Emergency Plan: Outline your family’s emergency plan, ensuring every member knows what to do in the event of power loss. Assemble an emergency kit, which should include mobile chargers, flashlights, and batteries.
2. Utilize the American Red Cross App: This app, sponsored by Duke Energy, offers valuable resources such as emergency checklists, interactive maps for locating nearby shelters, and alerts for severe weather.
3. Update the Duke Energy App: Download or update the Duke Energy app to stay informed about outage reports and restoration updates.
4. Account Preparedness: Log into your Duke Energy account to review and update communication preferences and contact information.
5. Sign Up for Outage Alerts: Consider signing up for text, phone, or email updates regarding outages and estimated restoration times.
6. Report Outages Safely: Familiarize yourself with the outage reporting process via the mobile app, online reporting, or calling Duke Energy directly.

Acknowledging Possible Outages

Despite upgrades made to the grid, including the introduction of smart technology designed to minimize outages, severe winter conditions still pose risks. Residents should be prepared for possible lengthy outages if the storm impacts services. Crews will be dispatched to assess damage as soon as it is safe, with restoration efforts potentially hampered by blockages from fallen trees and difficult travel conditions.

Rick Canavan’s Insight

Rick Canavan, Duke Energy’s storm director, stated, “While the forecast remains uncertain, this could be the most extreme winter storm in over two decades for the Carolinas. Our teams are on high alert, prepared with resources to respond quickly when it is safe to do so. It is crucial for customers to remain informed and proactive in their preparations.”

Conclusion

In summary, Duke Energy's response to Winter Storm Fern emphasizes customer safety and rapid response measures. Residents are encouraged to stay informed, prepare their homes, and use available resources to navigate potential winter storm challenges. For ongoing updates and more storm readiness tips, customers should check out Duke Energy’s online channels and mobile applications.