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Hyland's New Era: The Global Partner Network

Hyland, a leader in enterprise content management and a pioneer of agentic enterprises, has recently launched its Global Partner Network. Designed with the contemporary needs of modern businesses in mind, this innovative program aims to ease operational frictions and facilitate the journey from AI experimentation to organization-wide execution.

In a statement made by Nanette Lazina, Hyland's Senior Vice President of Global Channels and OEM, she emphasized the evolving role of partners in today's market landscape. Partners are no longer seen merely as market access conduits; they have become essential collaborators shaping the future of enterprises. The Hyland Global Partner Network underlines a commitment to building a reliable and engaged partner ecosystem and positions Hyland as the easiest company to collaborate with globally as businesses transition to agentic enterprises.

Responding to Modern Business Growth

Hyland's Global Partner Network is adeptly structured to align with how modern partners operate and plan to grow. It draws inspiration from leading SaaS ecosystems, establishing a clear, hierarchical model worldwide that fosters trust, belonging, and long-term collaboration.

Key Components of the Program

1. Consistent Structure and Terminology: A unified structure ensures that partners across the globe experience the same benefits and terminology, making operations seamless.
2. Diverse Engagement Models: The program features various engagement models that cater to partners' unique strengths, allowing them to participate in ways that suit their specific capabilities.
3. Performance-Based Partnership Levels: This structure incentivizes partners based on their performance, enabling them to stand out according to their abilities and results.
4. Modern Partner Relationship Management Platform: Offering a transparent view of the pipeline, performance, and joint execution, this platform makes collaboration easier and more efficient.
5. Clear Program Policies and Governance: Published policies ensure equity, accountability, and consistent execution of go-to-market strategies globally.

Andrew Steane, Hyland's Vice President of Global Partner Programs, noted that simplifying engagement processes, aligning outcomes, and providing partners with tools for growth would enhance their ability to operate in the market. This reflects Hyland's dedication to enabling partners to focus on what truly matters: helping clients realize the tangible value of AI-driven solutions.

A Partnership Built on Flexibility

Rather than imposing a rigid path, the Global Partner Network emphasizes flexibility and modularity. This approach allows partners to deepen their collaboration with Hyland according to the evolving nature of their business needs.

Hyland designed the Global Partner Network around guiding principles aimed at minimizing business frictions, ensuring consistency and transparency, and fostering a mutually beneficial commitment. These principles guide not just the structure, but how partners engage with Hyland daily, encompassing synchronized training, shared planning, co-selling, and customer success.

Matt Charlson, CEO of DataBank, remarked on the significance of this evolution in the market. As clients shift from isolated automation to intelligent, governed outcomes, the Hyland Global Partner Network is poised to facilitate easier collaboration, confidence in innovation, and measurable results for clients striving to build agentic enterprises.

The new partnership model ensures contributions and performance are rewarded over one-off transactions. Partners will enjoy competitive discounts linked to measurable achievements such as transaction records and new customer acquisitions, with incentives adaptable to market conditions and partner strategies. This model solidifies alignment between partner actions, client value, and Hyland's strategic priorities, particularly regarding cloud adoption and the Content Innovation Cloud™, which supports clients in their transition to agentic enterprises.

Setting the Foundation for the Agentic Enterprise

As organizations pivot from static workflows to autonomous, intelligent operations, Hyland believes that partners are key to transforming AI innovation into tangible client outcomes. The Hyland Global Partner Network represents an essential operating model for this evolution, enabling partners to design, build, deploy, and manage intelligent solutions on the Hyland platform while delivering consistent value at scale.

For more details on the Hyland Global Partner Network and the company’s platform and solutions, visit Hyland.com.

About Hyland

As a pioneer of the Content Innovation Cloud™, Hyland provides ubiquitous business intelligence with solutions that enable actionable insights and foster automation. Trusted by thousands of organizations globally, including many Fortune 100 companies, Hyland’s solutions lay the groundwork for a connected and agentic enterprise, where teams leverage the power of AI to redefine their operational interactions with clients.