#USA #Washington, D.C. #Get Well #Opal #SAIGroup

Introduction to Opal

In the ever-evolving world of healthcare technology, Get Well, a leader in digital patient engagement, has recently launched a revolutionary AI-powered patient assistant named Opal. This innovative assistant was unveiled at the Get Connected 2025 conference held in Washington, D.C. Here, healthcare executives had the opportunity to witness firsthand the capabilities of Opal, designed specifically to enhance the hospital experience and provide critical support post-discharge.

Advancements in Patient Engagement

Opal is part of Get Well's new precision care platform, developed in collaboration with SAIGroup, a global leader in enterprise AI. Michael O'Neil, the CEO and Founder of Get Well, emphasized how this partnership has enabled them to leverage advanced data and technology to streamline the patient experience, reduce care friction, and create added value across healthcare systems.

Empowering Patients and Caregivers

From navigating inpatient stays to ensuring readiness for discharge, Opal empowers patients to take control of their healthcare journey. It serves as an always-on agent that engages not only patients but also families and caregivers, providing essential information on care plans, scheduled follow-ups, and educational resources—all without requiring a specific application. The assistant ensures that caregivers receive real-time updates, keeping everyone involved in the patient’s care loop.

Enhancing Post-Discharge Care

A standout feature of Opal is its ability to monitor real-time discharge processes and conduct post-discharge check-ins. The AI assistant proactively addresses common issues that can lead to discharge delays, such as transportation and adherence to care plans. By acting as a knowledgeable extension of the healthcare team, Opal aims to decrease operational costs, optimize healthcare resources, and minimize readmission rates by facilitating better patient engagement during critical transition periods.

RhythmX AI's Contributions

In addition to Opal, the conference highlighted RhythmX AI's contributions to primary care clinicians. Deepthi Bathina, RhythmX AI's founder, discussed the significant impacts their precision care platform has had on health systems while inviting participants to experience the hyper-personalized care capabilities enabled by their AI solutions.

The Vision for Healthcare Innovation

Dr. Romesh Wadhwani, Chairman of SAIGroup, stated that the combined effort of Get Well and RhythmX AI is poised to forge a future where AI enhances healthcare processes, driven by deep industry insights and precision-oriented outcomes. With over 25 years of experience in enterprise AI, SAIGroup is on a mission to stimulate healthcare transformation utilizing the same expansive approach that has proven successful in various sectors.

What to Expect Next

The Get Connected 2025 conference offered insight into upcoming trends in agentic AI, digital patient engagement, and innovative strategies for managing care transitions. Featuring over 30 leading executive speakers from various health systems across the U.S., the event represented a significant gathering for industry leaders. In addition to exploring new technologies, this year’s conference included the establishment of Get Well's Nurse Executive Council and the inaugural meeting of the Access, Outcomes & Engagement Council, focusing on digital solutions for improving community health.

Conclusion

With Opal, Get Well is not just introducing a new tool for caregivers and patients; it’s setting a new standard in digital patient engagement, pushing the boundaries of healthcare experiences inside and outside hospital environments. By harnessing advanced AI technology, Get Well is committed to enhancing patient activation, loyalty, and health outcomes, effectively reducing the overall cost of care. As the healthcare landscape continues to evolve, innovations like Opal symbolize a promising future for patient-centered care.

For further information about Get Well and their initiatives, visit their LinkedIn page or check their official communications.