#Healthcare Leadership #Michelle Costa #NHCA

Celebrating Excellence in Healthcare: Dr. Michelle L. Costa

In an inspiring move for the healthcare industry, Dr. Michelle L. Costa has been recognized as a 2025 Pinnacle Professional Member by The Inner Circle. This honor acknowledges her unwavering commitment to advancing the quality of care within long-term care and assisted living facilities. As the Chief Clinical Officer at National Health Care Associates (NHCA), Dr. Costa's extensive background and leadership experience position her as a transformative force in the field.

A Proven Track Record in Healthcare Leadership

With more than 25 years of dedicated service in healthcare leadership, Dr. Costa has continually demonstrated her ability to improve clinical operations and set high standards for patient care. Her responsibilities at NHCA will see her overseeing essential areas such as nursing, regulatory compliance, clinical reimbursement, case management, dietetics, social services, and recreation. Under her guidance, NHCA aims to bolster its services and maintain its status as a leader in quality care.

Dr. Costa's academic journey is nothing short of impressive. Holding a Bachelor of Science in Nursing and a Master’s degree in Healthcare Administration and Management from Salve Regina University, she further expanded her qualifications by earning a Doctor of Nursing Practice (DNP) from Chamberlain University in 2022. Her commitment to excellence is highlighted by her certifications, which range from a Lean Six Sigma Green Belt from the American Society of Quality to Basic Life Support from the American Red Cross.

Forging New Paths in Long-Term Care

Before her tenure at NHCA, Dr. Costa held key leadership roles at Genesis HealthCare, where she oversaw clinical operations and significantly improved care standards. Serving first as Senior Vice President of Clinical Operations and rising through the ranks, she led initiatives that enhanced operational efficiencies and transformed nursing care across the organization.

As the new Chief Clinical Officer at NHCA, Dr. Costa's leadership is expected to foster a culture of excellence, innovation, and compliance within the organization. Her strategic vision will guide NHCA as it navigates the complexities of Medicare reimbursement processes while ensuring that employee engagement and retention remain priorities.

Advocacy and Personal Life

Beyond her professional endeavors, Dr. Costa is deeply passionate about elevating the nursing profession. She actively contributes to research publications, positioning herself as a thought leader in healthcare management. Her philosophy, centered around