Solgaard Introduces Holiday Lost Luggage Initiative to Support Travelers

Solgaard's Holiday Lost Luggage Initiative: A Helping Hand for Travelers

As the holiday season approaches, travel can become a daunting experience. With airports bustling, many travelers fear the possibility of losing their luggage. In response, Solgaard, a brand celebrated for its innovative luggage solutions, has launched a timely promotion aimed at easing worries for U.S. travelers this holiday season.

The Dilemma of Lost Luggage

Recent statistics show that about 6.3 bags per 1,000 passengers get mishandled during flights globally. This worry is amplified during the holiday travel rush, where the combination of increased passenger numbers and heightened stress levels can lead to chaos. Recognizing the significant distress that arises from such events, Solgaard's new initiative not only addresses this pressing issue but reaffirms its dedication to customer support during peak travel times.

What is the Holiday Lost Luggage Promotion?

Officially announced on December 10, 2025, the "Holiday Lost Luggage" promotion allows Solgaard customers who experience permanently lost luggage due to airline mishandling between November 26, 2025, and January 2, 2026, to submit a claim. This offer is designed for existing U.S. customers aged 18 and older. In the case of lost luggage, they can claim a replacement Solgaard luggage item or, if unavailable, the closest equivalent, provided supplies last.

Furthermore, the promotion extends its useful hand to all U.S. residents aged 18 and older—even those without Solgaard luggage. If they lose a bag during this holiday period, they can still submit a claim to receive a complimentary item chosen by Solgaard, once again depending on availability. Each person is limited to one claim, and approved requests will be fulfilled within 30 days of verification.

Customer-Centric Approach

Adrian Solgaard, the brand's founder, emphasizes that losing luggage is not just a minor inconvenience but a major disruption to travel plans. His approach to launching this promotional initiative reflects a genuine understanding of customer needs. He states, "Anyone who’s lost a bag knows it’s more than an inconvenience; it disrupts your plans. This program is our way of saying you don’t have to face that alone. We’re here to step in with support that’s genuinely helpful during a season when travel can feel unpredictable."

A Commitment to Sustainability

Founded in 2016, Solgaard operates with the mission of using business as a force for good. The company’s product lineup includes eco-friendly luggage, bags, and solar-powered accessories, crafted with the goal of addressing common travel problems and promoting sustainability. Utilizing recycled materials, Solgaard not only aims to improve travel experiences but also contributes to environmental preservation. Their flagship products, such as the Carry-On Closet® and materials like Shore-Tex®, stand out for their innovative designs and commitment to a circular economy.

Conclusion

The Holiday Lost Luggage initiative highlights Solgaard’s commitment to customer support and addresses an all-too-common issue faced by holiday travelers. By providing a helpful solution amid the hustle and bustle of the season, Solgaard is reinforcing its reputation as a pioneer in travel gear innovation. For those interested in learning more about this promotion, including terms and conditions, details are available on Solgaard’s website. As we embark on another holiday travel season, know that support is only a claim away when you need it most.