Truecaller Introduces Family Protection to Secure Families from Phone Scams and Fraud

Truecaller Launches Family Protection: Safeguarding Families from Phone Scams



In an unprecedented step towards ensuring digital safety for families, Truecaller has unveiled its latest feature, Family Protection. Designed to create a safe communication environment, Family Protection allows users to form trusted family groups for real-time protection against phone scams and unwanted calls. The feature is accessible on both Android and iOS, making it versatile for various users.

Key Features of Family Protection


Family Protection aims to simplify the task of keeping loved ones safe from deceitful phone calls, especially for those less familiar with technology. Here’s how it works:

  • - Trusted Family Groups: Family Protection allows users to include up to five family members in a secure group. Each group can designate an admin who manages security settings and monitors group communications.
  • - Real-Time Alerts: The Family Admin receives notifications about potential scam calls targeting any member of the family. This proactive feature allows swift interventions, enabling the admin to terminate suspicious calls remotely.
  • - Support Tools: On Android devices, the admin has access to real-time support functions like blocking unwanted calls and observing phone activity, ensuring that assistance is always at hand.

The primary goal of Family Protection is to empower families to keep each other safe from increasingly sophisticated scam tactics that target vulnerable individuals.

Benefits of the Family Admin Role


The Family Admin is equipped with essential tools that enhance safety:
  • - Customize Protection Levels: The admin can adjust security measures according to the needs of different family members, which is particularly beneficial for children or elderly relatives.
  • - Manage Blocklists: Maintaining up-to-date blocklists ensures that harmful numbers are swiftly dealt with, providing peace of mind for the entire family.
  • - Remote Management: This feature is significant in scenarios where immediate intervention is required. The admin can view the battery levels and overall phone activity of family members, allowing them to act promptly if issues arise.

New Horizons in Engagement and Revenue


Although Family Protection is offered free of charge, it opens avenues for increased engagement and potential upgrades to Truecaller’s premium services. By fostering familial connections and trust in digital communication, Truecaller is looking to enhance user loyalty and satisfaction.

For those seeking more robust features, Truecaller also offers a Premium Family plan. This plan extends the protective measures further by integrating advanced spam blocking, automatic rejection of high-risk numbers, and an ad-free user experience. Not only does this serve the current customers, but it also aligns perfectly with Truecaller’s strategic initiative to grow its recurring revenue from subscriptions.

Pilot Markets and Future Plans


Currently, Family Protection is available in four pilot regions: Sweden, Chile, Malaysia, and Kenya. Truecaller plans to expand this feature into other significant markets, including India, in the first quarter of 2026. This phased approach will allow the company to glean insights from early adopters and fine-tune the service before more extensive rollout.

Looking Ahead


Family Protection represents a crucial evolution in Truecaller’s offerings, highlighting the company’s ambition to extend beyond simply identifying calls. Rishit Jhunjhunwala, CEO of Truecaller, expressed optimism about the feature, emphasizing, “As scam tactics evolve, we want Truecaller to be the platform families rely on for peace of mind and proactive protection.”

In conclusion, Family Protection is not just a feature; it is a commitment to building a safer communication ecosystem where families can share trust and support each other against digital threats. With over 450 million active users, Truecaller continues to pave the way towards a safer digital future.

For more details about Family Protection and other features, visit Truecaller’s website.

Topics Telecommunications)

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