#Japan #Tokyo #GUGA #Sales Robotics #AI Passport

SALES ROBOTICS Achieves Remarkable 70.8% AI Literacy Certification Rate

In a notable achievement, SALES ROBOTICS, a subsidiary of Hito Communications Holdings, has announced that it has attained a 70.8% certification rate for its employees in the AI literacy passport program provided by the General Association for AI Utilization Promotion (GUGA). This accomplishment reflects the company's commitment to fostering a culture of responsible AI usage and the importance of safeguarding against potential risks associated with generative AI.

What is the AI Literacy Passport?

The AI Literacy Passport is a comprehensive certification designed to educate individuals on the key aspects of generative AI risk management. This qualification encompasses essential knowledge about generative AI, including foundational concepts, current trends, and methodologies for its application. Additionally, it addresses critical considerations such as data breaches and intellectual property rights, enabling beginners in AI to acquire fundamental literacy systematically.

According to GUGA, this credential is one of the largest-scale examinations in Japan focused on generative AI. The goal of the AI Literacy Passport is to equip employees with the necessary skills to handle generative AI responsibly, minimizing potential risks and maximizing its benefits in various operational settings.

SALES ROBOTICS' Efforts in AI Implementation

SALES ROBOTICS is actively promoting the adoption and integration of AI across its workforce. The company has made significant strides in this direction, as evidenced by the data provided on its generative AI usage: as of September 2025, the utilization rate reached 98.7%, with 72.4% of employees engaging with AI solutions daily. This widespread implementation spans various roles, including sales, marketing, and administration, illustrating the company's commitment to leveraging AI technologies to enhance productivity and service delivery.

The Rationale Behind the Initiative

As a responsible enterprise managing sensitive customer information and data, SALES ROBOTICS recognizes the importance of ensuring its workforce is well-versed in AI. The introduction and promotion of the AI Literacy Passport is a strategic initiative aimed at elevating employee competency in AI applications and risk management. By equipping its staff with the necessary knowledge and skills, the company aims to foster a safer and more responsive AI environment.

Looking forward, SALES ROBOTICS remains dedicated to its vision of increasing face-to-face engagement with customers. The company is all set to continue promoting the effective use of AI, ensuring that its workforce is prepared to meet future challenges and enhance customer interactions.

Contact Information

For inquiries regarding SALES ROBOTICS, please reach out to:
Marketing & Public Relations Department
TEL: 03-4405-7653
Email: [email protected]

Company Overview

• - Company Name: SALES ROBOTICS Co., Ltd.
• - Headquarters: 2F, Kabutocho Dai 1 Heiwa Building, 5-1, Nihonbashi Kabutocho, Chuo-ku, Tokyo
• - President: Kohei Arima
• - Established: November 25, 2004
• - Business Overview: Development and operation of inside sales support services through SALES BASE, customer success management services, operations of multi-contact BPO centers, and assessment support for quality improvement.
• - Website: SALES ROBOTICS