#United States #Mesa #Scottsdale #Senior Helpers

Senior Helpers of Mesa and Scottsdale Achieves Prestigious CHAP Certification

In a remarkable achievement, Senior Helpers of Mesa and Scottsdale has become the first private duty in-home care provider in the United States to earn the coveted Age-Friendly Care at Home Certification from Community Health Accreditation Partners (CHAP). This milestone not only signifies a commitment to enhancing the quality of care for seniors but also sets a new benchmark in the in-home care industry.

On April 3, 2025, the locally-owned Senior Helpers of Mesa and Scottsdale proudly announced their certification, joining an exclusive list of organizations recognized for their excellence in senior care. As Teresa Harbour, COO of CHAP, noted, “Their proactive approach in implementing numerous tools to enhance care for older adults speaks volumes about their commitment to excellence.” This includes innovative programs and training that equips caregivers to better serve the needs of seniors.

What is Age-Friendly Care at Home?

The Age-Friendly Care at Home Certification is a groundbreaking addition to the senior care landscape, designed to meet the growing demand for high-quality services catered to older adults. Central to this certification is the application of the 4Ms: What Matters, Medication, Mentation, and Mobility. Together, these pillars form a comprehensive framework aimed at addressing the unique needs of each individual client.

• - What Matters: This principle encourages clients to take an active role in their care, focusing on their goals and preferences.
• - Medication: Emphasis is placed on ensuring medications are utilized in a manner that aligns with the clients' specific needs and preferences.
• - Mentation: The program actively seeks to prevent and manage issues like depression and dementia.
• - Mobility: Enhancing the mobility of seniors ensures they remain active and engaged in pursuits that are meaningful to them.

Achieving CHAP certification required Senior Helpers of Mesa and Scottsdale to weave these concepts into their daily operations and interactions with clients. This rigorous process assures families that their loved ones are in capable hands that prioritize genuine, person-centered care.

Senior Helpers Elevates Care Standards

In addition to attaining the CHAP certification, Senior Helpers has enhanced its care through various key initiatives:

• - LIFE Profile: This innovative risk assessment tool identifies clients at risk of hospitalization using a data-driven approach, which allows for early intervention and tailored care plans.
• - Senior Gems® Program: Focused on dementia care, this program employs effective strategies to guide families through the complexities of aging, ensuring that every stage of a senior's life is respected and valued.
• - Center of Excellence: A dedicated training environment that replicates a home setting, providing caregivers with hands-on experience and the ability to practice delivering the highest quality of care in realistic scenarios.

Owner Shaun Phelan expressed his pride in this achievement, stating, “We have spent almost two decades striving to deliver the highest possible quality care to help keep our community's seniors safe and well cared for.” His commitment is evident in the organization’s use of the Age-Friendly Care model, which he believes is fundamental to delivering top-notch service.

In-Home Care Tailored to Seniors

Senior Helpers of Mesa and Scottsdale specializes in providing personalized in-home care aimed at helping seniors age in place with dignity and respect. Services include, but are not limited to, chronic disease management, Alzheimer’s and dementia care, transportation assistance, end-of-life care, and daily living support.

To learn more about the services offered by Senior Helpers of Mesa and Scottsdale, interested parties can visit www.seniorhelpers.com/az/scottsdale, where they can find a full range of options available to meet the needs of seniors and their families in the East Valley.

About Senior Helpers®

Senior Helpers® is recognized nationally as a trusted provider of in-home senior care services, offering specialized support ranging from personal and companion care to focused care for chronic illnesses. Their mission centers around the safety, well-being, and quality of life of every senior they serve, making them a vital resource for families across the nation.

About CHAP

Founded in 1965, CHAP is a respected nonprofit organization dedicated to establishing the standards for home and community-based care. Through their rigorous accreditation programs, CHAP seeks to ensure the delivery of quality services across the U.S., helping both providers and clients alike in navigating the complexities of the healthcare system.