Join the Free Online Seminar on Next-Gen CX Strategy for Business Leaders

Upcoming Free Online Seminar on Next-Gen Customer Experience

AI CROSS Co., Ltd. is stepping up to help business leaders navigate the significant shifts in customer engagement strategies with their upcoming free online seminar titled 'Next-Gen CX Strategy for Business Leaders: Don’t Miss the Wave of RCS in 2026' on July 30, 2026. This event will be held from 12:00 PM to 1:00 PM (JST) and aims to prepare companies for the transformation coming with the adoption of Rich Communication Services (RCS) in Japan.

What is RCS?

By 2026, the three major carriers in Japan are expected to fully embrace RCS, marking a pivotal moment for communication between businesses and customers. Unlike traditional messaging services, RCS enables rich, interactive messaging that can be sent securely through just a phone number. This technology has already gained tremendous popularity worldwide, even surpassing mainstream messaging apps like WhatsApp in the United States.

For businesses, the introduction of RCS is anticipated to be more than just an upgrade; it represents a critical new point of interaction that could influence their competitive edge. Understanding how to leverage RCS effectively will be paramount for companies looking to stand out and engage their customers effectively.

Seminar Insights

During the webinar, attendees will explore why it's essential to pay attention to RCS right now. Discussions will center around critical business decisions related to RCS, highlighting topics such as return on investment (ROI), the advantages of being an early adopter, and real-world case studies from businesses that have already integrated RCS into their communication strategies. Participants can expect to gain valuable insights that will equip them to stay ahead in a rapidly changing landscape.

What Attendees Can Expect

This online seminar will provide a solid foundation for business leaders to understand the implications of RCS and prepare for the future of customer communications. By attending, participants will receive practical tips to take proactive steps toward implementing strategies that capitalize on this new technology, ensuring they remain competitive in the evolving marketplace.

Registration Details

- Date: July 30, 2026
- Time: 12:00 PM - 1:00 PM (JST)
- Format: Online
- Host: AI CROSS Co., Ltd.
- Speaker: Kazuyuki Arai, Division Head, Partner Sales
- Cost: Free of charge; prior registration required
- Registration Link: Register Here

AI CROSS, established in March 2015 and located in Tokyo, is a leader in corporate messaging services, providing innovative solutions that leverage AI. Their flagship offerings include the SMS distribution service “Absolute Reach! SMS” and the RCS distribution platform “Absolute Reach! RCS”, along with various data analysis services such as “Deep Predictor.” AI CROSS is committed to improving operational efficiency and facilitating seamless communication between businesses and their customers.

Don’t miss out on this opportunity to prepare your business for the future of customer engagement. Join us for this invaluable seminar!