MSIG USA Honored with 2025 Celent Model Insurer Award for Legacy Transformation

MSIG USA Wins 2025 Celent Model Insurer Award



In a noteworthy achievement, MSIG USA has been recognized as the winner of the 2025 Celent Model Insurer Award in the category of Legacy and Ecosystem Transformation. This prestigious accolade highlights the company's significant modernization initiatives and their strategic utilization of data and technology, aimed at promoting profitable growth within the insurance sector. The Celent Model Insurer Awards are awarded annually to insurance companies that demonstrate outstanding technological initiatives, delivering measurable value and showcasing excellence in both strategy and execution.

As a relatively new but dynamic player in the specialty insurance landscape, MSIG USA has made a commitment to innovate and transform its operations, driven by a robust Enterprise Data Platform (EDP). The award underscores their success in overhauling outdated systems and enhancing data integration and accessibility using cutting-edge technologies like AI, real-time analytics, and cloud-native solutions. This transformation not only streamlines insurance operations but also enhances decision-making processes and drive efficiencies across the board.

MSIG USA's CEO, Peter McKenna, emphasized the importance of data in their operations, stating, "Winning this award underscores our commitment to becoming a high-performing, data-led specialty carrier. We are already seeing measurable results across underwriting, claims, compliance, and operations." By consolidating data from over fifteen disparate systems into a single, governed platform, MSIG USA has empowered its teams with real-time insights, thereby greatly reducing the manual workloads and improving overall operational efficiency.

Prashant Hinge, MSIG USA’s Chief Transformation Officer, elaborated on their vision for the future. He stated, “We constructed a forward-looking data foundation not solely to support our existing operations but to also ensure the longevity and resilience of our business. By turning data into actionable intelligence, we are empowering our teams at MSIG USA to operate with greater speed, intelligence, and confidence. This recognition validates the focused clarity of our vision.”

According to Celent, the Legacy and Ecosystem Transformation award celebrates insurers’ efforts to modernize their essential systems and technology infrastructure. This includes reshaping areas like policy administration, billing, claims management, and customer-facing platforms with tools such as APIs and agile methodologies. Donald Light, a Director at Celent, remarked, “Celent's Model Insurer Awards highlight how insurers are leveraging technology to reshape the insurance landscape. MSIG USA has embarked on a transformative journey centered around its Enterprise Data Platform, significantly enhancing data accessibility, advanced reporting, and analytical capabilities. For these achievements, MSIG USA is truly a Model Insurer.”

The Enterprise Data Platform was collaboratively developed with Percipience LLC, utilizing its Data Magnifier technology to create a flexible, cloud-native infrastructure aimed at comprehensive data integration and governance. Looking forward, MSIG USA intends to continue leveraging its EDP to improve analytics across all business channels, utilize both structured and unstructured data to scale their AI capabilities, and support their global ambitions as part of the long-term strategic vision of MSAD Insurance Group.

About MSIG USA


MSIG USA operates as a marketing umbrella for MSIG Holdings (U.S.A.), Inc., along with its insurance subsidiaries and their managers. These include Mitsui Sumitomo Insurance Company of America, Mitsui Sumitomo Insurance USA Inc., and MSIG Specialty Insurance USA Inc., all managed by Mitsui Sumitomo Marine Management (U.S.A.), Inc. and MSIG Insurance Services, Inc. MSIG's parent company, MSAD Insurance Group, is recognized as one of the premier property and casualty insurance carriers with over 350 years of history and a global footprint spanning more than 40 countries. It stands out as the leading non-life insurance provider in the ASEAN region, based on gross written premiums.

With a commitment to addressing the unique risks faced by today's businesses, MSIG USA combines its substantial financial strength, underwriting expertise, exemplary claims management, and innovative approaches to deliver targeted commercial insurance solutions. Their widespread network of over 500 professionals across the United States ensures they provide responsive and personalized service to their clientele—all vital for staying competitive in a rapidly evolving market.

Topics Financial Services & Investing)

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