#Japan #Tokyo #GovTech #LINE #Bot Express

Bot Express Showcases Innovations in Municipal Services at Local Government Week 2025

Bot Express, a leading company in advancing municipal government services, is set to participate in the Local Government Week 2025, happening from July 2 to July 4 at Tokyo Big Sight. This year's event promises to shed light on innovative projects that harness the power of technology in local governance, with a special focus on initiatives powered by LINE, a popular messaging platform in Japan.

Event Overview

Local Government Week is a significant event in Japan where government officials, industry leaders, and technology providers come together to discuss advancements in municipal administration. Bot Express will have a dedicated booth located in the South Exhibit Hall, showcasing its cutting-edge solutions for digital transformations in municipality operations. Visitors can experience firsthand what a smartphone-based city hall looks like through live demonstrations conducted every hour.

What to Expect at the Bot Express Booth

• - Real-life case studies: Learn about the different municipalities across Japan already leveraging LINE for their digital city hall services.
• - Live demonstrations: Engage with live demos showcasing how citizens can interact with municipal services effectively.
• - Personalized consultations: The booth will offer one-on-one sessions with partner success managers to discuss how Bot Express can assist with adoption and operational strategies tailored to specific municipal challenges.
• - Resources and takeaways: Attendees can obtain the latest information on municipal digital transformation trends and a dedicated booklet featuring various smartphone city hall case studies.

Registration Details

Prior registration is essential to attend Local Government Week 2025. Interested participants can register through the event's official website here. For those seeking personalized consultations, it is advisable to register in advance by emailing hello@bot-express.com with details including preferred date and time, municipality name, department, contact information, and any specific topics of interest.

Innovative Use Cases from Participating Municipalities

Bot Express’s solutions are already active in over 300 municipalities across Japan. Here are a few examples of innovative implementations:

• - Hakodate City, Hokkaido: Introduced a “Childcare App” that allows parents to register their child's information and receive push notifications, making it simple to apply for childcare support.
• - Iwate Prefecture: Utilizes My Number Cards for shelter check-ins and monitoring the status of evacuees, reducing operational burdens by 93%.
• - Takahata Town, Yamagata: Notifies public facility reservation passcodes via LINE, cutting down wait time for key retrieval by 96% and preventing key loss.
• - Akashi City, Hyogo: Residents can apply for digital baby bonuses through LINE, achieving disbursement within four days at a usage rate of 95%, thus minimizing staff workload.
• - Nagaokakyo City, Kyoto: Surpasses 120% population ratio with LINE friends, reporting a 91% usage rate for reservation processes while reducing staff hours by 90%.

Bot Express's Unique Features

1. Ease of Use: The system operates on a simple question-answer format, providing high accessibility for residents, including the elderly.
2. Flat Fees: The subscription model offers all features at a single price point, allowing municipalities to respond promptly to changes in governmental requirements without incurring additional costs.
3. Shared Functionality: The solution can seamlessly integrate functionalities built by over 300 municipalities, reducing administrative burdens.
4. Collaboration with Existing Infrastructure: Works in tandem with existing municipal LINE accounts, enhancing services without disrupting user experience.
5. Secure Data Storage: User data is securely stored in Salesforce, certified by ISMAP, ensuring compliance with security standards mandated by the Japanese government.

Bot Express’s mission, encapsulated in the slogan “Let’s create beloved administrative services,” reflects its dedication to continuously enhancing municipal services and fostering a society where local governments resonate with their residents.

About Bot Express

Founded on February 1, 2019, and headquartered in Minato, Tokyo, Bot Express is dedicated to providing municipalities with the GovTech Express, enhancing the way citizens interact with their local governments. For more information, visit the official website here. The company has implemented its solutions across numerous municipalities, underscoring its reputation as a leading player in the digital transformation of local government services.