TPGi and Storm Interface Innovate to Enhance Kiosk Accessibility for Users with Disabilities

Advancing Accessibility: TPGi and Storm Interface Team Up



In a significant move towards improving accessibility in self-service technologies, TPGi, a leading provider of assistive technology, has partnered with Storm Interface, known for its innovative solutions for public kiosks and touchpoints. This collaboration stands to enhance user experience dramatically for individuals with disabilities, particularly in navigating kiosks designed for interaction in public spaces.

The Heart of the Partnership


The integration of TPGi's acclaimed JAWS® for Kiosk screen reader software with Storm Interface’s state-of-the-art input devices is set to transform how users with visual impairments engage with self-service kiosks. JAWS for Kiosk is already an established solution, boasting over 250,000 installations across various sectors, including healthcare, retail, hospitality, and travel. This software makes it possible for businesses to comply with accessibility standards while ensuring that users with disabilities can operate kiosks independently.

Storm Interface enhances this experience with its range of assistive devices such as the NavPad, NavBar, and AudioNav. These tools provide alternatives to traditional touch screens, such as tactile navigation and audio prompts, thus catering to a wider range of abilities and preferences among users.

Strengthening Accessibility Standards


Given the increasing importance of accessibility compliance, the timing of this partnership is particularly crucial. With impending deadlines for regulations such as the European Accessibility Act (EAA) and the Americans with Disabilities Act (ADA) requirements, businesses will benefit from a comprehensive accessibility solution. TPGi’s Matt Ater, Senior Vice President, emphasized this collaboration's dual goal: ensuring inclusivity in customer interactions and meeting legal compliance.

The partnership addresses several key issues directly affecting kiosk accessibility for users with disabilities:
  • - Enhanced Input Options: By supporting various input devices including numeric keypads and tactile tools, this initiative aims to meet diverse user needs.
  • - Integration of Privacy Features: The incorporation of audio instructions allows for guided interactions while protecting user privacy, eliminating reliance on visuals.
  • - Customizable User Experiences: JAWS scripting functionalities enable tailored interactions, enhancing user engagement based on personal preferences.
  • - Robust Compliance Support: This partnership helps organizations meet WCAG 2.1 AA standards and aligns with current accessibility regulations.

A Forward-Thinking Approach


The collaboration could not come at a better time. As the EAA—covering numerous interactive self-service devices—enforces compliance guidelines effective June 28, 2025, it requires that all new kiosks installed in EU member states meet specific accessibility criteria. This proactive partnership equips organizations with the tools necessary to foster an inclusive environment.

A Unified Commitment to Accessibility


Jewish Star, U.S. Operations Manager at Storm Interface, reiterated the ideology of 'no more excuses' for inadequate access to self-service applications. Partnering with TPGi reflects a shared commitment to facilitate accessible solutions actively. Both companies are not only enhancing technological interfaces but also championing ethical innovation and social responsibility.

The Impact of The EAA


With the EAA addressing key points related to payment devices, interactive kiosks, and check-in procedures, the dawn of this partnership heralds a new era of accountability for businesses. They now have the potential to ensure equitable, independent experiences for all users, regardless of ability. This goal aligns perfectly with TPGi’s mission to create a world that is accessible for persons with disabilities.

Looking Ahead


To better inform stakeholders and businesses about these developments, TPGi and Storm Interface are hosting a free webinar titled 'Countdown to Compliance: The European Accessibility Act and Self-Service Kiosks 101' on January 29, 2025. The session will delve into practical solutions to help achieve compliance while future-proofing technology investments.

As the world moves towards greater inclusivity, this collaboration between TPGi and Storm Interface sets a benchmark for accessible self-service solutions, showcasing their determination to empower people and create equitable experiences in public spaces. The call to action is clear: businesses should prepare to invest in accessible kiosk solutions now and join the movement toward inclusion.

Topics Consumer Technology)

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