#United States #Wilmington #Avelo Airlines #Wilmington Airport #Flight 560

Avelo Airlines Celebrates One Millionth Customer at Wilmington Airport

WILMINGTON, Del., May 29, 2026 – Avelo Airlines, which originated its operations from Wilmington Airport (ILG) just over three years ago, has reached an impressive milestone by flying its one millionth customer. The milestone was marked on flight 560, arriving from Orlando International Airport (MCO) and greeted with enthusiasm from both airport staff and Avelo crew members.

In celebration of this significant achievement, a vibrant welcoming ceremony took place at ILG, featuring festive balloon displays and a special reception area at baggage claim. Attendees were treated to commemorative giveaway items along with custom cookies, enhancing the celebratory atmosphere. The Delaware River and Bay Authority (DRBA) joined Avelo Airlines in honoring the one millionth customer with a grand prize: a travel voucher for future Avelo flights.

Andrew Levy, the founder and CEO of Avelo Airlines, expressed gratitude for the support received from the Delaware Valley community. “Reaching one million Customers at Wilmington Airport is a powerful milestone for Avelo. What started with a single flight to Orlando has blossomed into a network encompassing over a dozen nonstop destinations,” Levy remarked.

The Deputy Executive Director of DRBA, Ceil Smith, also acknowledged the achievement, emphasizing the importance of Wilmington Airport as a convenient option for travelers in the tri-state area. “This validates everything we have worked to build here at Wilmington Airport. We take pride in providing a hassle-free experience that our customers value.”

Key Achievements Since Opening at Wilmington Airport

Since officially opening operations at ILG on February 1, 2023, Avelo has reached several important milestones:
1. One Million Customers: A fantastic achievement celebrated by the entire airline and the Wilmington Airport community.
2. Over 7,000 Flights: Demonstrates the airline's operational capacity and dedication to providing service.
3. Industry-Leading Reliability: Avelo has been recognized for its outstanding on-time performance and baggage handling efficiency, making ILG the most traveler-friendly airport in the region.
4. Community Impact: More than 130 local crew members have been employed, along with hundreds more in related airport jobs. Avelo has also supported numerous local organizations across Delaware and southeastern Pennsylvania.

An Affordable Alternative for Travelers

Avelo Airlines offers nonstop service to Wilmington Airport, which stands out as a more convenient and affordable alternative to Philadelphia International Airport. Travelers avoid the congestion and long waits typical at larger airports, benefiting from Wilmington's quick access through multiple major highways. This accessibility attracts patrons from southeastern Pennsylvania, Delaware, south Jersey, and the northern eastern shore of Maryland.

Currently, Avelo serves 11 nonstop locations from ILG, including popular destinations like Daytona Beach, Fort Lauderdale, and Orlando. Avelo Airlines has successfully established its reputation as a reliable carrier since it began operating on April 28, 2021, having transported over 9.5 million customers across more than 75,000 flights to 34 locations nationwide, plus Puerto Rico.

Leading with Reliability and Customer Satisfaction

Avelo has carved a niche in the airline industry by focusing on underserved communities, providing accessible travel options primarily from smaller airports for a smoother experience. Their commitment to reliability has earned them a ranking among the top three U.S. airlines in terms of on-time performance and minimal cancellations.

Additionally, Avelo boasts high customer satisfaction rates, reflected in its impressive Net Promoter Scores (NPS), positioning the airline among the premier brands worldwide.

The introduction of the Avelo PLUS membership program in fall 2025 has further enhanced customer experience, offering valued benefits including discounted fares and priority boarding.

Vision Ahead

Rooted in the ethos of saving time and money for travelers, Avelo Airlines is poised for continued growth. With plans to expand its fleet and operations, including being the first U.S. airline to operate Embraer 195-E2 aircraft by 2028, Avelo aims to inspire travel and further cater to the evolving needs of customers across the United States.

As Avelo Airlines celebrates its milestones, it not only reflects on the service provided but also looks forward to serving millions more travelers in the years to come.