#Japan #Communication #Hamamatsu #plantable #Balhaus

Enhancing Communication in Construction with plantable

In the world of construction, maintaining clear communication with clients is crucial for project success. This is where Balhaus, a company based in Hamamatsu, Shizuoka, has found a valuable ally in "plantable," a communication tool designed specifically for contractors. Recent improvements in this application, developed by FDC, have been instrumental in minimizing misunderstandings with clients.

Challenges Before plantable

Before the introduction of plantable, Balhaus primarily relied on LINE for communication with clients. However, this method often led to confusion, as important discussions could become unclear or lost in the conversation. With a text-based communication medium, nuances were often misunderstood and it was difficult to track down specific information when needed. There were also considerations of various other services, but many included unnecessary features that complicated things rather than simplifying communication. Plantable's straightforward design made it the ideal choice for the construction business's needs.

Utilizing plantable Effectively

Balhaus began utilizing plantable soon after securing design contracts with their clients. The app was primarily introduced during the planning phase, where they could share architectural drawings and sync client requests efficiently. Moreover, plantable continues to be a key tool even during construction phases, facilitating discussions about color choices and specifications that arise on-site. The platform is also employed for progress reports, ensuring everyone remains on the same page throughout the building process.

Positive Changes After Implementation

Since integrating plantable, Balhaus has witnessed a significant enhancement in their meeting accuracy. By allowing visual pins to be placed on plans within the app, discussions have become more focused and meaningful. Previously, with communication scattered across various platforms like LINE, it proved challenging to retrieve essential information. Now, plantable retains records that simplify and organize information, leading to far greater clarity. Balhaus is eager for clients to enjoy the home-building journey, assisting them in realizing their ideal living environments alongside the construction process.

Customizations Made to plantable

In their implementation of plantable, Balhaus requested a modification to categorize client communications into segments such as "contact," "report," "question," and "response." This customization enhances the visibility of communications, directly addressing issues concerning misunderstandings and ensuring that clients and contractors are on the same wavelength. Given the sheer volume of interactions involved in construction, the ability to organize information has become essential, significantly contributing to client satisfaction.

Overview of plantable

Plantable is a modern messenger application developed specifically for construction companies to facilitate enhanced communication with clients. With over two decades of success in countless projects, FDC has collaborated with contractors to create a robust tool that strengthens relationships with clients and streamlines discussions around building plans. It’s designed to tackle concerns like eliminating misunderstandings, making specification discussions smoother, and simplifying the sharing of project information and timelines.

This is a perfect solution for construction companies facing challenges in effective communication and is committed to ensuring a seamless and enjoyable home-building experience for their clients.

About FDC

Founded in February 1997, FDC is based in Kanda, Chiyoda, Tokyo. Under the leadership of CEO Takashi Wada, the company specializes in system development, consulting, and information processing services among other offerings.