#United States #Minneapolis #Homecare #TheKey #CareScout

TheKey and CareScout Achieve Milestone in Home Care Support

In a significant announcement on June 17, 2026, TheKey and CareScout revealed they have successfully aided over 500 families in receiving in-home care – a testament to their effective collaboration in the aging care sector. This milestone not only underscores the pressing demand for reliable and high-quality aging care solutions but also highlights the essential role of partnerships in enhancing the care experience across the nation.

TheKey has joined the CareScout Quality Network, which represents a groundbreaking initiative designed to promote quality care standards. This first-of-its-kind network includes providers who have met stringent quality requirements and committed to a person-centered care approach. Notably, this network encompasses over 97% of the United States, helping families confidently navigate the often confusing and fragmented landscape of aging care.

Chris Gerard, CEO of TheKey, expressed the significance of this achievement: "This represents more than 500 families who needed care and were able to access it without added complexity during an already stressful time. Families want confidence that quality care will be there when and where they need it. That's what this partnership is helping deliver at a national scale."

TheKey maintains a nationwide presence, allowing support for families across the CareScout Quality Network while ensuring a localized, person-centered care experience. Brian Harrington, Senior VP of Sales at CareScout, pointed out a common challenge many families face: navigating aging-related decisions that can often feel disjointed.

"Families are often forced to navigate aging and long-term care decisions during moments that can feel fragmented and inconsistent," he stated. "Partnerships like this help create a more connected experience – one that gives families greater confidence in the quality and consistency of care, regardless of where they live."

The infrastructure set up by TheKey emphasizes national relationships with carriers. This includes dedicated account management and standardized intake protocols that ensure operational consistency – vital for insurers managing long-term policyholder populations.

Both organizations continue to focus on streamlining access to high-quality care while enhancing the experience for aging adults and their families. Their commitment to improving outcomes in home care is evident as they meet the growing needs of families seeking reliable in-home assistance.

About TheKey

With over 24 years of experience, TheKey has been a trusted partner for more than 120,000 clients across the nation. They deliver approximately 12 million hours of personalized home care each year, utilizing the science-backed Balanced Care Method®, which actively supports individuals' well-being. With a local approach combined with national expertise, TheKey serves clients who seek more than just basic care. Their impressive 4.8 Google rating is a reflection of their commitment to catering to the holistic needs of families.

About CareScout

CareScout simplifies the navigation of aging for older adults and their families by providing comprehensive resources for finding and funding quality care solutions. Motivated by a mission to dignify the aging experience, CareScout is working towards creating a seamless ecosystem of care. As a wholly owned subsidiary of Genworth Financial, CareScout aims to enhance the quality of life for aging adults and their families across the country. To discover more, visit www.CareScout.com.