#Japan #TUNAG #Atsugi #Stamen #Sanshikai

Introduction

Social Medical Corporation Sanshikai, celebrating its 45th anniversary, is making significant strides in enhancing organizational effectiveness through the implementation of the employee experience platform, TUNAG, developed by Stamen Inc. With its headquarters in Nagoya, Aichi Prefecture, Stamen provides innovative solutions designed to improve workplace environments.

Implementation of TUNAG

Starting from February 2025, Sanshikai aims to roll out TUNAG across all staff members, consolidating its corporate portal and promoting digital transformation (DX) in communication. In a sector facing acute labor shortages and high turnover, Sanshikai is committed to improving engagement among its diverse workforce, which includes approximately 1,400 employees working in shifts across 20 healthcare facilities.

Challenges Faced

Sanshikai operates an extensive range of healthcare services rooted in the community. However, with the challenge of managing communication across a large, shifting workforce, it faced several hurdles:
1. Inefficient Communication Channels: Traditional bulletin boards were limited to specific network access, making it difficult for shift workers to receive timely updates about company policies and operational changes.
2. Information Disparity: The existence of multiple information-sharing platforms led to a fragmented approach, complicating access and increasing the time and costs associated with communication.
3. Lack of Interactive Communication: Prior methods often resulted in one-way communication, restricting feedback and interactions among employees, which could lead to disengagement.

The Role of TUNAG

To address these concerns, Sanshikai decided to establish an ICT Promotion Department aimed at driving healthcare and welfare digital transformation. TUNAG was selected due to several compelling reasons:

• - Reliable Information Distribution: TUNAG ensures that vital information reaches all employees efficiently, thus minimizing training and communication costs by unifying the information dissemination process.
• - Fostering Engagement: The platform encourages two-way communication, facilitating stronger connections among employees, thus enhancing overall engagement.
• - Security and Governance: With strong security protocols and governance structures, TUNAG meets the critical compliance standards required in the healthcare and welfare sectors.

Benefits of TUNAG Implementation

Sanshikai utilizes TUNAG in several key areas:

• - A centralized platform accessible via smartphones for instant access to essential updates, regulations, and manuals, drastically reducing communication costs.
• - Establishing a culture of visibility through two-way communication that allows feedback on success stories and innovative ideas to reach decision-makers promptly, ensuring inclusivity.
• - Offering a secure, officially sanctioned communication tool that meets governance standards, making employees feel safe and supported in their communications.
• - Utilizing TUNAG for various initiatives, including activities related to their 45th-anniversary celebrations, such as countdowns and employee recognition events.

Future Outlook

With the adoption of TUNAG, Sanshikai strives to not only enhance the efficiency of information dissemination but also reduce operational costs related to training and support. Looking ahead, the organization envisions a future where its “power to connect” translates into stronger support structures for the community, ultimately fostering an environment where every employee feels valued and proud of their contributions.

Comments from Sanshikai Management

According to Ryuhei Takeo from the Management Department, the challenges posed by an expanding organization made it clear that effective communication and collaboration were necessary. “We view TUNAG not just as a tool for information dissemination but as a platform that fosters interaction among employees. This aligns with our goal to unify our workforce and continue being a vital part of our community’s healthcare ecosystem,” he shared.

About TUNAG and Stamen Inc.

TUNAG is integrated to improve productivity and reduce turnover rates by enhancing internal communication and information sharing. With over 1,400 companies utilizing the platform and reaching 1.5 million users, it stands out by promoting a culture of connection and gratitude within organizations. Stamen Inc., founded in 2016, aims to expand happiness through innovative solutions like TUNAG and Watchy, focusing on improving workplace efficiency and environment.

For further details, please visit TUNAG's official website and Stamen Inc..