Pendo's Acquisition of Chisel Labs: A Step Toward Enhanced AI for Product Teams
Pendo, a prominent player in software experience management, has made significant strides with its recent acquisition of Chisel Labs, an AI-driven platform dedicated to product management teams. This pivotal move marks Pendo's fourth acquisition within a span of just 18 months and underscores its commitment to integrating artificial intelligence into the product development landscape.
Founded by a seasoned entrepreneur with extensive experience in product management, Chisel Labs distinguishes itself with its AI-powered tools that empower teams to operate at remarkable speeds. The platform assists in critical tasks such as drafting product requirement documents (PRDs), creating release notes, conducting user research, and managing user feedback — all of which can be accomplished ten times faster than traditional methods.
Todd Olson, CEO and co-founder of Pendo, expressed the transformative impact that AI is having on the software development lifecycle. He noted, "Products are moving from conception to production at an unprecedented pace. However, the challenge remains for teams to ascertain whether the outcomes they deliver truly provide value to their users." This acquisition not only enhances Pendo's ability to foster innovation but also reinforces its mission to deliver measurable success for product teams around the globe.
The integration of Chisel’s engineering talent, particularly from its team based in Pune, India, will spearhead Pendo's expansion in one of the world's leading technology hubs. This addition will serve as a cornerstone for Pendo's tenth global office, with plans to employ up to 50 engineers by the end of the year to bolster support for their international customers and expedite platform enhancements.
Chisel Labs founder Praful Chavda shared his vision of creating AI-driven solutions beneficial for product managers. He stated, "Partnering with Pendo allows us to merge our advancements in AI with their extensive experience in product and agent analytics, instilling confidence in product teams and enabling them to innovate rapidly and intelligently. Together, we aim to realize our vision of holistic PM AI agents."
This acquisition comes at an opportune moment as Pendo gears up for Pendomonium, its annual product festival set for March 24–26 in Raleigh, North Carolina. This event will attract thought leaders from the fields of product management, user experience, and artificial intelligence to delve into the evolving future of product development in an AI-centric world. Interested parties can register to attend Pendomonium through Pendo’s official site.
Pendo's overarching mission centers on enhancing global software experiences. Leveraging over 35 trillion behavioral data points, the platform aims to unveil the true usage patterns of contemporary applications, ensuring that software delivers genuine value to its users. With headquarters in Raleigh, North Carolina, and a growing international presence, Pendo is committed to pioneering innovations in software management. For those eager to learn more, additional details can be found on Pendo’s website.