#Japan #Tokyo #Amazon Connect #PCI Solutions #Voice AI Agent

PCI Solutions at Sales & Marketing DXPO Tokyo 2026

PCI Solutions Inc., headquartered in Minato, Tokyo, Japan, is excited to announce its participation in the upcoming Sales & Marketing DXPO Tokyo 2026, scheduled for August 20-21, 2026, at Tokyo Big Sight. This event represents a unique opportunity for businesses looking to enhance their sales, marketing, and digital transformation strategies.

The exhibition is designed as a hybrid platform, blending online and in-person experiences, featuring five themed areas focused on innovative solutions and services aimed at boosting company revenues and driving sales initiatives.

At our dedicated booth within the Call Center & CX exhibit, we will showcase our flagship offering: the Voice AI Agent Support Service for Amazon Connect. This service has garnered positive feedback across various industries, making it an attractive solution for visitors seeking to address their business challenges effectively.

Highlights of Our Booth

Visitors to our booth will have the chance to experience over 20 different operational scenario demonstrations of our Voice AI Agent Support Service for Amazon Connect. This groundbreaking service integrates the cloud-based contact center solution, Amazon Connect, with advanced generative AI (LLM) to automate telephone interactions seamlessly.

One of the key advantages of our service is the ability to conduct natural dialogue-based problem resolution, which has historically been a challenge for conventional voice guidance systems (IVR). This innovation enables a 24/7 customer support framework while optimizing operational costs.

Attendees will gain invaluable insights into how generative AI understands and responds to calls, providing a glimpse into the future of customer service. We invite everyone to experience the latest technologies firsthand at our exhibition space.

Free Visitor Registration

Don't miss out on this opportunity! Make sure to register for free access to the exhibition. Learn about our Voice AI Agent Support Service for Amazon Connect and how it can transform your business operations by visiting our service page.

Sales & Marketing DXPO Tokyo 2026 Event Details

• - Date: August 20-21, 2026
• - Time: 9:30 AM – 5:30 PM (until 4:30 PM on the 21st)
• - Venue: Tokyo Big Sight, 1st Floor, West Hall 1
• - Our Booth ID: 2-49
• - Participation Fee: Free (prior registration required)
• - Organizer: Boutiques, Inc.
• - Official Event Website: Event Details

About PCI Solutions

Founded in September 2012, PCI Solutions is an AWS Advanced Tier Service Partner specializing in providing cloud-native solutions, including contact center system development and serverless system development, addressing a wide array of needs from large-scale business systems to embedded electronic devices.

For inquiries related to this announcement, please fill out our contact form.