#USA #Sunnyvale #Global Expansion #Automation Solutions #FutureDial

FutureDial Expands Global Reach Through New Automation Centers

FutureDial, recognized globally as a leading provider of automation solutions for mobile device processing, has recently announced the opening of new Global Solution Centers in Europe and Asia. This expansion is noted following the company's accolade of the 2025 Mobile Disrupt Innovation Award, highlighting its innovative approach in the field.

The newly launched Global Solution Centers mirror the company’s already successful automation labs located in Dallas, Texas, and Sunnyvale, California. These centers will offer clients worldwide direct access to FutureDial’s state-of-the-art automation technologies and solution expertise.

A Leadership Role in Automation

With over 420 million devices processed and decades of hands-on operational expertise, FutureDial stands out in the device processing industry. The new Solution Centers aim to provide customers with the unique opportunity to witness automation in action, engaging with the FutureDial solutions including SMART Receive, SMART Test, and SMART Grade. Not only will clients be able to experience these technologies firsthand, but they will also collaborate with FutureDial experts to conduct real-world tests and refine processes using their own devices.

Frank Harbist, CEO of FutureDial, emphasized the unmatched experience of the company in this domain, stating, “No one in this industry has such extensive experience as FutureDial. Our mission is to enable customers to test and truly understand how software, AI-driven automation, and information management can revolutionize their operations.” This commitment is evident in the success already achieved by many clients, as they progressed from basic software applications to fully automated workflows, resulting in significant enhancements in speed, accuracy, and cost-efficiency.

Customer-Centric Focus

FutureDial has a history of fostering long-term relationships with its clients, who have transformed their operations from manual procedures to modern automated processes. All automation solutions provided by FutureDial are designed to offer real-time reporting, instant insights into performance metrics, and seamless integration with existing Warehouse Management Systems (WMS) and Enterprise Resource Planning (ERP) systems. This data-driven approach allows clients to monitor throughput, yield, and performance metrics across multiple facilities, thereby enhancing operational efficiency and informed decision-making.

A Vision of Boundless Automation

The continuous expansion of FutureDial into Europe and Asia represents a crucial step in its mission to democratize automation for every device processor, refurbisher, and logistics provider globally. These Global Solution Centers will act as hubs for innovation, collaboration, and learning, guiding clients to discover new automation opportunities while optimizing their operations for greater speed, accuracy, and profitability.

Harbist stated, “We are creating spaces where customers can not only see automation but truly experience it.” The company positions itself not just as a technology provider, but as a partner aiding customers in the journey from software to full-scale automation. The experiences offered at the Solution Centers will demonstrate to clients that FutureDial’s software and automation solutions can deliver immediate ROI while adapting to the evolving needs of the customer.

The latest Global Solution Centers are set to open in Germany and Japan, with operational activities slated to begin in the coming months and full functionality expected by early 2026. In Germany, FutureDial is partnering with DIS-CONNECT GmbH, a regional leader in lifecycle management for connected devices, to spearhead the establishment and operation of the European center. In Japan, the focus will be on tailoring the Solution Center expertise to cater to both the Japanese and broader Asian markets.

Georg Dis, Managing Director and Founder of DIS-CONNECT GmbH, expressed pride in supporting FutureDial's expansion into Germany, highlighting the high standards of quality and innovation that FutureDial brings to the industry. The collaboration aims to deliver next-generation automation and intelligence to their collective customer base, revolutionizing the market with the synergy of DIS-CONNECT’s solutions and FutureDial’s cutting-edge automation technologies.

About FutureDial

For over 25 years, FutureDial has been dedicated to providing intelligent, AI-driven automation and software solutions globally to device processors, logistics providers, and refurbishers. Their SMART automation technologies empower clients by accelerating processing speeds, enhancing accuracy, and reducing costs across all stages of the device lifecycle.

In summary, FutureDial’s expansion marks a significant milestone in accessible automation, promising advancements for the device processing industry worldwide.