#Japan #Tokyo #AGAVE #Sakrace #AGENA

Sakrace Incorporates AI Agent 'AGENA'

Sakrace Inc., based in Chuo, Tokyo, is pioneering the use of an AI agent known as AGENA, as it seeks to dramatically increase performance levels amid Japan’s pressing labor shortage. This initiative is part of the company’s broader vision, branded as 'Beyond AI', aimed at leveraging data and artificial intelligence to bolster corporate growth.

Purpose of Introducing AGENA

Recognizing the significant challenges posed by a dwindling workforce in Japan, Sakrace has launched AGENA as a means to supplement human employees while also improving the quality and responsiveness of business operations. AGENA's design allows it to deliver high-quality service around the clock with only a brief initial training period. This capability positions AGENA as a 'super employee', with the potential to boost productivity by more than three times compared to traditional human roles.

Features and Operational Scope of AGENA

Currently, AGENA has successfully completed just two weeks of initial training and is actively operating as a sales agent for Sakrace's proprietary SaaS solution, AGAVE. The following are some of its unique features:

1. Rapid Learning Ability

AGAVE is a digital transformation solution catering to international human resources and payroll services, necessitating an extensive understanding of both product functions and various regulations in different countries. AGENA can quickly assimilate vast amounts of training material, including documents and instructional videos, allowing it to function effectively as a 'super employee' in just a few days.

2. Capability in Handling Multiple Inquiries

Unlike human sales representatives, AGENA is proficient in addressing numerous customer inquiries simultaneously, responding with the expertise and care associated with human interactions. This efficiency not only enhances the customer experience by enabling them to gain a thorough understanding of AGAVE but also significantly reduces the time required for initial sales responses. Additionally, AGENA logs all customer interactions to analyze their concerns and interests, allowing human sales teams to dedicate more time to deep problem-solving and personalized proposals.

3. Continuous 24/7 Operation

Operating 24 hours a day, seven days a week, AGENA can assist customers at any time, regardless of holidays, nights, or time zone differences. This capability ensures that no opportunities are missed and greatly boosts customer satisfaction and overall performance.

Future Prospects

Looking forward, Sakrace aims to broaden AGENA’s operational roles and responsibilities, leveraging accumulated operational insights to offer tailored solutions to clients. As a comprehensive AI and data company, Sakrace is committed to tackling significant societal challenges such as population decline and the lack of AI and digital transformation talent in businesses. By actively adopting and nurturing AI employees, Sakrace aspires to provide exceptional value that exceeds client expectations.

About Sakrace Inc.

Sakrace is a leading IT service provider specialized in consulting, implementation, personnel training, and support for cutting-edge AI and Salesforce solutions. The Sakrace group harnesses technologies from ServiceNow and Databricks to deliver consulting services that enhance corporate management and operational profitability. In April 2022, the company was listed on Tokyo Stock Exchange's Growth Market.

Company Name: Sakrace Inc.
CEO: Scott Sato
Headquarters: Urban Net Nihonbashi Building 6F, 2-1-3 Nihonbashi, Chuo, Tokyo
Founded: November 1, 2012

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_For more information, visit: Sakrace Inc._