#USA #Pittsburgh #Indoor Mapping #Mappedin #Pittsburgh International Airport

Introduction

In a significant collaborative initiative, Mappedin, a leader in indoor mapping technology, partners with Pittsburgh International Airport (PIT) to support its expansive $1.7 billion terminal modernization project. This ambitious project aims to redefine the travel experience, accommodating nearly 10 million passengers annually and streamlining their journey from street to gate.

Revolutionizing Airport Navigation

Mappedin’s indoor mapping platform plays a crucial role in enhancing the way travelers navigate the revamped airport. By creating a digital foundation that merges people, data, and decisions, the platform amplifies navigation efficiency, operational coordination, and ultimately, airport revenue streams beyond traditional flight operations.

Deepak Nayyar, the Senior Vice President and Chief Information Officer at PIT, elaborated on the vision, stating, "The newly renovated Pittsburgh International Airport is designed to provide intuitive, cohesive, and thoughtfully curated airport experiences — from the road to the gate and back. This new terminal, built by Pittsburghers for Pittsburghers, reflects the local community with family-friendly spaces, inviting greenery before the security checkpoint, and innovative technologies that unify the whole journey."

Key Areas of Focus

The collaboration between Mappedin and PIT centers around three primary pillars that will shape the future of the airport experience:
1. Modernized Airport Experience: Live updates and accessibility features allow for seamless navigation and planning.
2. Optimized Airport Discovery: Personalized, location-based experiences enhance traveler engagement and contribute to increased revenue.
3. Unified Data Aggregation: Real-time operational data across a singular mapping system ensures consistency and efficiency.

Integrated Features and Capabilities

The all-in-one Mappedin platform activates these key areas through an array of integrated features:

Modernized Airport Experience

• - Real-Time Information: Connects flight updates, parking availability, and security wait times directly on personalized maps for each journey.
• - Omnichannel Navigation: Provides a seamless experience on web platforms, mobile devices, kiosks, and digital displays.
• - Inclusive Accessibility and Design: Supports screen readers and inclusive routing paired with a clear, intuitive user interface, ensuring everyone can navigate effortlessly.
• - QR Code Positioning: Simple orientation with "Start Here" markers assists travelers in quickly finding their way.

Optimized Airport Discovery

• - Proximity Highlights: Maps show nearby offers, services, and amenities to encourage exploration and shopping.
• - Deals and Events: Promotions and events are displayed on maps, directly connecting travelers to destinations within the airport.
• - Click-and-Pay Integration: Engages location maps with partner services for food orders or parking, enabling seamless transactions.
• - Analytical Dashboard: Offers real-time insights into passenger behaviors, travel patterns, and campaign performances through flexible integration for deeper insights.

Unified Data Aggregation

• - Data Ingests: Combines live information from flights, parking, and security into one mapping system for a holistic view.
• - System Integration: Provides real-time data to chatbots, various applications, and airport systems for streamlined communication.
• - Centralized Management: Instant data update synchronization across all digital touchpoints ensures operational efficiency, accuracy, and consistency.

A Data-Driven Future for Travelers

Together, these features create a scalable digital infrastructure that provides passengers with invaluable information at the right moments, helping airports make data-informed decisions to enhance operational flow, passenger satisfaction, and revenue performance. Yuval Kossovsky, Mappedin’s Transport Executive, remarked, "Our innovation partnership with Pittsburgh International Airport is about more than just modernizing navigation; it’s about enhancing the overall airport experience and creating new engagement and growth opportunities. Through our all-in-one platform, the airport can continuously interact with travelers, guiding them to key destinations and services while delivering data-driven insights that optimize operations and generate revenue beyond flights."

To explore Mappedin's role in the innovation of Pittsburgh International Airport and view the live map, visit Pittsburgh International Airport Map. To learn more about how Mappedin is revolutionizing airport experiences, visit Mappedin Airports.

About Mappedin

Mappedin is the leading indoor mapping platform transforming the experiential, managerial, and interpretative aspects of venues. Mappedin’s AI-driven tools make indoor mapping fast, flexible, and easy to integrate, enabling navigation, analytics, and operations across billions of square feet in 57 countries.