#United States #Cleveland #Pet Health #J.D. Power #Embrace Insurance

Embrace Pet Insurance Achieves Major Milestone in Pet Health Coverage

Embrace Pet Insurance has recently reached an impressive milestone by paying out over $1 billion in veterinary claim reimbursements. This accomplishment highlights not just the growth of the company but also the critical role that pet insurance plays in supporting families during medical emergencies for their beloved pets. With a mere 4% of pets in the United States insured, this outstanding figure represents the company's steadfast commitment to ensuring quality care for furry family members when their health is on the line.

A Turning Point in Pet Health Insurance

This remarkable milestone was celebrated following the reimbursement of a treatment for Juju, a 9-year-old mixed-breed dog who underwent surgery for a torn cranial cruciate ligament. This claim was the one that officially put Embrace over the billion-dollar mark, marking an emotional moment for both the company and pet owners alike.

As Scott Stice, president of Embrace Pet Insurance, noted, "Crossing the $1 billion milestone is more than a financial marker; it represents thousands of moments when pet families were able to say yes to care and avoid the unthinkable." Hence, it is evident that the company is not merely selling insurance but is deeply invested in the welfare of pets and their families.

The Numbers Behind the Success

Since its launch in 2003, Embrace has processed more than 6.6 million claims, showcasing the evolution of pet health needs in America. The scale of their operation includes:

• - Total Claims Processed: 6,614,426 claims
• - Highest Claim: $48,534 for a toy-sized mixed-breed dog treated for aspiration pneumonia and a heart murmur
• - Pets Currently Insured: 561,476 (421,369 dogs and 140,107 cats)
• - Average Claim Cost: $449

These figures offer insight into the extensive utilization and reliance on insured coverage, demonstrating its significant impact on pet care. The overwhelming usage of pet insurance reveals a growing awareness among pet owners about the advantages of being covered.

Elevating Customer Service Standards

In addition to its financial achievements, Embrace Pet Insurance has been recognized by J.D. Power for delivering an outstanding customer service experience via phone support. This acknowledgment not only affirms the dedication of Embrace's sales and support teams but also sets a new standard in customer care within the pet insurance industry.

J.D. Power’s certification evaluates customer satisfaction across various operational excellence criteria. Stice commented, "J.D. Power's certification mirrors the compassion, consistency, and expertise our teams bring to pet parents every day. This milestone represents a turning point in how customer service is evaluated in pet insurance and signals a new standard our industry is moving toward."

The Future of Pet Insurance

This recognition from J.D. Power implies a broader shift in the pet insurance sector, emphasizing not merely the coverage options but also the quality of care that companies provide to pet families. It signals a move towards an industry that values support and compassion alongside the provision of insurance.

As Embrace continues its mission to redefine the pet insurance experience, it remains committed to integrating reliable coverage with exceptional service. The company aims to ensure that all pet owners have access to the necessary support when faced with unforeseen veterinary expenses, thereby transforming how pet insurance is perceived and delivered.

For those looking to secure their pet's health and well-being, Embrace offers both essential accident and illness insurance plans tailored to meet the diverse needs of dogs and cats across the United States. The company not only provides coverage for emergencies but also presents Wellness Rewards, a preventative care option unique in the industry.

To learn more about the innovative solutions offered by Embrace Pet Insurance, you can visit their website at embracepetinsurance.com or reach out to their customer service at (800) EMBRACE.