#Japan #Tokyo #SMS #Media4u #AI Calling

Media4u Shines at the Upcoming Call Center/CRM Conference 2025

Media4u, a fully-owned subsidiary of Fabrica Holdings, is all set to participate in one of the largest events dedicated to the call center industry in Japan, the Call Center/CRM Conference 2025. This major conference will be held on November 13-14, 2025, at the Sunshine City Cultural Center in Ikebukuro, Tokyo. The event promises to showcase the latest innovations and trends in customer relationship management and call center technology, attracting industry leaders and professionals from across the nation.

Cutting-Edge Communication Solutions

At the Media4u booth, attendees will get hands-on demonstrations of their advanced cloud services aimed at automating business communications. The showcase will include several of their flagship products that have proven to enhance operational efficiency and customer experience. The products to be featured include:

1. MediaSMS

MediaSMS is a high-security SMS delivery service, directly connected to the four major carriers in Japan. With an impressive market share ranking first for four consecutive years, MediaSMS is trusted by over 6,900 companies, ranging from government agencies to large enterprises. This service is designed for easy integration with management systems such as Salesforce, Zendesk, kintone, and Zoho, catering to a diverse clientele.

Explore more about MediaSMS

2. TeleForce

Next up is TeleForce, a cloud service that combines an IVR (Interactive Voice Response) system with SMS delivery. This innovative solution seamlessly integrates with existing IVR systems, achieving a remarkable SMS delivery rate of 99.9%—as verified by Media4u's rigorous testing. TeleForce supports many industries, particularly financial institutions, in improving operational efficiency while boosting customer satisfaction.

Learn more about TeleForce

3. ai Calling

Lastly, the ai Calling service utilizes AI voice agents to automate phone interactions for businesses. This groundbreaking service can handle various tasks such as reception, appointment confirmations, outbound calls, and surveys. By providing natural-sounding voice dialogues along with human transfer options, ai Calling streamlines operations and elevates the customer experience.

Discover ai Calling

Conference Highlights

• - Event Name: Call Center/CRM Demo & Conference 2025 in Tokyo
• - Dates: November 13-14, 2025
• - Location: Ikebukuro, Sunshine City, Cultural Center Building
• - Booth Number: 4B-14

This conference presents an excellent opportunity for industry professionals to explore the latest in customer communication technology and network with like-minded individuals.

About Media4u

Founded on the belief that “communication defines the future of businesses,” Media4u specializes in cloud solutions that leverage SMS, voice, and AI technologies tailored for corporate clients. Their mission is to enhance business efficiency and improve customer experiences across various industries.

Company Background

• - Fabrica Holdings

- CEO: Masahito Taniguchi
- Head Office: Akasaka 1-11-30, Akasaka Center Building 9F, Minato-ku, Tokyo
- Established: November 1994
- Stock Market: Tokyo Stock Exchange Standard Market (No. 4193)
- Corporate Site

• - Media4u

- President: Toru Iwatate
- Establishment: November 2005
- Business Content: Operation and sales of corporate-oriented SMS and AI-based automatic voice response services.
- Corporate Site

For inquiries, please contact the Media4u Business Promotion Office at 03-5544-9963 or email [email protected].