#Japan #Tokyo #MySmart16 #MySmart20 #Kamiya Co.

Addressing Compliance Issues with MySmart16 and MySmart20

On July 22, 2025, Akira Kamiya, the president of Kamiya Co., announced significant news regarding the compliance of their electric bicycle models, MySmart16 and MySmart20. Following an inspection conducted in accordance with safety standards set by the Ministry of Land, Infrastructure, Transport and Tourism, it was discovered that certain specifications of these models did not meet the required safety benchmarks. This noncompliance, while not directly endangering user safety, highlighted areas of concern that the Ministry urged the company to rectify.

Understanding MySmart Models

MySmart series features small motorized bicycles that are designed for individuals aged 16 and above, who do not require a license to operate them. With helmet use being a recommendation rather than a mandate, these bikes are categorized under a revised law in 2023 that simplifies their integration into everyday use, akin to traditional bicycles. They can traverse pedestrian pathways and specific one-way streets under certain conditions, promoting easier mobility across urban landscapes.

Noncompliance Details

The identified noncompliance issues included:

• - Failure to maintain a constant illumination requirement for headlights and tail lights.
• - A discrepancy in the flashing rate of turn signals for some MySmart20 units (57 flashes per minute instead of the mandated 60).
• - Insufficient distance of 58mm between the speed indicator light and the headlight, while a gap of at least 100mm is required.
• - Some units showed deformation in the footrest area.
• - Additionally, the headlight position of certain MySmart16 models fell short by 2cm below the 0.5m minimum requirement.

Despite these issues not posing an immediate safety risk during operational use, the Ministry mandates all manufacturers comply with established safety standards to ensure user protection and product integrity.

Response and Remedial Action

In a commitment to rectify these issues, Kamiya Co. has taken the following actions:

• - Complimentary Modifications: The company has begun reaching out to previous customers to implement necessary repair work at no cost. These modifications will ensure that all sold units align with the required safety standards.

• - Updated Models Available: All current and upcoming MySmart series vehicles will comply with the Ministry’s safety criteria, thus restoring customer confidence in their products. Interested customers may visit the sales site for more information.

Commitment to Quality and Safety

Kamiya Co. stands firm in their dedication to enhance the safety and standards of small motorized bicycles and is not merely involved in selling products. They pledge to actively contribute to the overall improvement of quality benchmarks within the industry, aligning with legal requirements, and fostering customer trust and satisfaction.

Leadership Insights

In a statement, President Akira Kamiya expressed, “We aspire to be more than just suppliers of mobility products; we aim to play a crucial role in supporting a safe and free mode of transport within aging societies and tourism-oriented nations. Through our remedial actions, we promise to provide our users with trustworthy products and services.”

Customer Support

For any inquiries, customers can reach out to Kamiya Co. at their Tokyo-based office located at 1-1-11, Kitakaminoge, Taito-ku, Tokyo 110-0014. For further assistance, visit their contact page or their official website here.
With their commitment and transparent approach, Kamiya Co. is on track to ensure that their MySmart series not only meets but exceeds customer expectations while prioritizing safety and quality.