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Consumers Energy Provides Essential Financial Help Amid Winter Chills

As winter settles in and temperatures drop below zero across Michigan, Consumers Energy is stepping up to offer crucial financial assistance to its customers. This initiative comes at a time when many residents are facing the financial strain of heating their homes during the harsh winter months.

In an effort to connect Michiganders with vital resources, Consumers Energy has made available over $100 million statewide to assist customers in covering their heating bills. Last year, the company successfully helped more than 140,000 individuals access $60 million in support, highlighting its ongoing commitment to safeguarding the well-being of its customers.

Lauren Snyder, senior vice president and chief customer and growth officer at Consumers Energy, emphasized the company's dedication to customer welfare. "Our energy assistance team is focused on ensuring that every available dollar is accessible to help keep costs manageable," Snyder stated. The company strives to help individuals navigate their financial challenges by working alongside nonprofits and leveraging federal, state, and private funds.

In addition to the extensive funds earmarked for heating assistance, Consumers Energy recently announced an additional $5 million to help customers manage their bills. The Consumers Energy Foundation has also made a significant impact by donating $250,000 to the Food Bank Council of Michigan, linking food security with energy security.

To get help, Snyder suggests several accessible options for customers:
1. Call 2-1-1: This free service connects Michiganders to various forms of community assistance, including support for housing, food, and heating costs.
2. Apply for Emergency Relief: Customers facing shut-off notices or past due bills are encouraged to seek support through the Michigan State Emergency Relief program available at Michigan.gov/MIBridges.
3. Visit ConsumersEnergy.com/assistance: The company provides numerous resources tailored to different situations, from home energy assessments to monthly budget plans, ensuring that help is available for all customer demographics, including seniors and veterans.

As temperatures plummet, Consumers Energy is actively engaged in identifying and connecting individuals with the necessary resources to alleviate the burden of energy costs. With natural gas prices remaining historically low—over 25% below the national average—households can find some solace amid winter challenges.

Snyder reassured customers, stating, "We understand the real pressure households face daily, and we are committed to supporting them in finding solutions. Energy shouldn't be one of the hard choices families need to make at the kitchen table." Consumers Energy, as Michigan's largest energy provider, serves approximately 6.8 million residents across 68 counties, reaffirming its responsibility to deliver reliable and affordable energy continuously.

For more information about available programs and assistance, customers can visit ConsumersEnergy.com.

Conclusion

As the winter chill deepens, Consumers Energy stands as a beacon of support for Michiganders grappling with the financial burdens of heating their homes. With proactive measures and ample resources available, the energy provider is working diligently to ensure that no one has to face the cold alone.