Tokyu and Shashoku DELI
2026-03-20 05:08:06

How Tokyu Corporation Transformed Employee Meals with Shashoku DELI

Transforming Lunchtime at Tokyu Corporation



In a bid to tackle the challenges of lunchtime choices amidst flexible work arrangements, Tokyu Corporation has embraced the ‘Shashoku DELI’ service. This initiative aims to offer nutritious meal options while fostering better communication among employees.

Background of Implementation



Tokyu Corporation, headquartered in Shibuya, Tokyo, operates three buildings in proximity to its main office. However, establishing a traditional cafeteria proved difficult due to infrastructural constraints. Prior to the COVID-19 pandemic, employees commonly lunched together either at nearby restaurants or brought meals from home. Yet, with the introduction of flexible working hours and the rise of telecommuting, the practice of taking lunch breaks simultaneously diminished.

As a result of modern work practices, some employees began skipping lunch or opting for quick, unhealthy meals like instant noodles and bread, raising concerns about their well-being. To ensure a vibrant workplace where employees can thrive both physically and mentally, Tokyu recognized the urgent need for an easily accessible, healthy lunch solution.

Reasons Behind Choosing Shashoku DELI



Tokyu's decision to implement Shashoku DELI stemmed from several favorable characteristics of the service:

1. Immediate Availability: Unlike other meal services, Shashoku DELI allows employees to purchase meals without the need for pre-ordering. They can simply visit the onsite service and select their lunch on the spot, catering to the needs of busy workers.

2. Healthy Menu Variety: The service offers a diverse array of health-conscious meals designed to meet Tokyu's goal of promoting nutritious eating among its employees.

3. Adaptation to Company Subsidies: Shashoku DELI is flexible in utilizing Tokyu’s wellness budget, enabling employees to enjoy healthy lunches at more affordable prices.

Positive Outcomes Post-Implementation



Since the introduction of Shashoku DELI, the availability of quick, nutritious meals has significantly changed lunchtime habits at Tokyu. The number of employees skipping meals or settling for inadequate options has greatly reduced.

Moreover, the lunch service has cultivated a new social hub within the company. As the lunch period approaches, employees gather at the service point, engaging in lively conversations about their meal choices. This resurgence of interaction mirrors the pre-pandemic dynamics where colleagues shared their meals together. The increased communication among staff fosters a collaborative culture and strengthens organizational ties.

About Tokyu Corporation


  • - Company Name: Tokyu Corporation
  • - CEO: Masahiro Horie, Executive Director
  • - Location: 5-6 Nambanokita, Shibuya, Tokyo
  • - Business Activities: Real estate leasing, real estate sales, and more
  • - Website: Tokyu Corporation

About Shashoku DELI



Shashoku DELI is a welfare service that leverages office spaces to offer daily changing lunch boxes through face-to-face sales by on-site staff. This approach reduces the burdens of inventory management and overhead while creating an engaging and convenient lunch environment for employees.

Features:


  • - Over 30 menu options daily, including Japanese and Western dishes, along with seasonal specialties.
  • - Staff on-site to streamline operations from ordering to sales and cleanup.
  • - No upfront equipment costs allow for smooth implementation.
  • - Meals priced from 350 yen, enhanced through company subsidies for improved employee satisfaction.

About WaO Inc.



WaO Inc. specializes in meal support for offices, aiming to elevate employee well-being and enhance the value of corporate services. Their expertise lies in easy implementation and minimizing operational burdens, ensuring continuous utilization through engaging experiences.

Main Services:


  • - Shashoku DELI, an employee cafeteria service
  • - Bento delivery service for companies and organizations
  • - Takeout food court service (Yatai DELI)
  • - Catering service platform (Hakobu Catering)

  • - Company Name: WaO Inc.
  • - CEO: Akira Uratani
  • - Location: 11F Shibuya 363 Shimizu Bldg, 3-6-3 Shibuya, Tokyo
  • - Established: September 2003
  • - Services: Management and sales of Shashoku DELI, Bento Delivery, Yatai DELI, and Hakobu Catering
  • - Capital: 1 billion yen
  • - Website: WaO Inc.



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Topics Consumer Products & Retail)

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