Border Bank Partners with Jack Henry for Enhanced Tech Solutions and Future Growth

Border Bank has taken a significant step toward innovation by choosing Jack Henry™ to modernize its technology infrastructure, a decision that underscores its commitment to improving customer experience and operational efficiency. Founded in 1935, Border Bank has been a critical player in meeting the financial needs of the agricultural sector along Minnesota's Canadian border. Over the years, the bank has expanded its services to various industries in North Dakota and metropolitan Minneapolis, including manufacturing, hospitality, and commercial real estate.

As the bank nears the milestone of $1 billion in assets, its leadership recognized the necessity for a more flexible and open technology platform to manage its growth and address the increasing demands placed on existing resources. The infusion of Jack Henry's modern core processing system is expected to replace outdated processes, ultimately enhancing operational efficiency and streamlining workflows across the board.

The new integration will benefit retail, business, and enterprise commercial clients, providing them access to a digital front door through the Banno Digital Platform™, Banno Business™, and JHA Treasury Management™. This digital capability will enable clients to manage their finances accurately and effectively, fostering a more seamless banking experience.

Tammy Stanton, the Chief Operating Officer at Border Bank, emphasized the reasons for choosing Jack Henry, stating, "They won our business due to their unwavering commitment to innovation, transparency, and extraordinary customer service. Their clear vision for the future, coupled with their strong reputation for delivering on commitments, reassured us that they are the ideal long-term partner. Their modern technology and plug-and-play philosophy will empower us to meet the evolving needs of our growing customer base and stand out in a competitive landscape."

Moreover, with access to over 950 API-integrated, third-party fintech solutions through Jack Henry’s expansive ecosystem, Border Bank is well-positioned to differentiate itself based on its unique business strategy. This integration not only provides a contemporary solution to its current operations but also lays a robust foundation for a sustainable technological strategy, spearheading its service capabilities well into the future.

Jonathan Baltzell, President of Bank Solutions at Jack Henry, commended Border Bank's long-standing role in the community, stating, "It represents a community bank that has been integral to regional development, offering reliable financial support to businesses and families. We are honored to equip them with state-of-the-art technology that not only enhances their service offerings but also fortifies their long-term strategy to serve their communities for generations to come."

Jack Henry Associates, Inc. has been a reliable partner for banks and credit unions for over 48 years, helping them innovate faster and strategically differentiate themselves in a continuously evolving financial landscape. Their mission prioritizes openness, collaboration, and user-centric solutions, empowering approximately 7,500 clients with innovative services and insights that reduce barriers to financial health. For more information, visit www.jackhenry.com.

As Border Bank embarks on this new chapter with Jack Henry, stakeholders can anticipate not only improved efficiencies and customer service but also a resolute focus on long-term growth within a rapidly changing banking industry.