#USA #Data Security #Logan #Pediatric Dentistry #Dr. Doug's

Dr. Doug's Pediatric Dentistry: Notification of Data Security Incident

Dr. Doug's Pediatric Dentistry, located in Logan, Utah, has recently reported a data security incident that may have involved personal and protected health information of its patients. The clinic has taken immediate steps to inform those who could be affected and has expressed its commitment to safeguarding data privacy.

Incident Overview

In September 2024, Dr. Doug's detected unusual activity related to one of its email accounts. Recognizing the potential risk, the clinic promptly launched an investigation to determine the scope of the breach. Initial findings indicated that only a single email account was compromised, with no evidence suggesting that other systems or networks at Dr. Doug's facilities were impacted.

The investigation, which spanned nearly a year, concluded in June 2025. Dr. Doug's meticulously reviewed all email contents associated with the affected account to ascertain whether any personal or protected health information was included. Ultimately, they compiled a list of potentially impacted individuals and took necessary steps to notify them.

Affected Information

According to the investigation's results, the potentially compromised information could include names, dates of birth, dental treatment details, and Medicaid or dental insurance data. In a few rare cases, the information might have also encompassed Social Security numbers or driver's license details. Importantly, not all patients had their information involved in the incident.

Measures Taken

Following the incident's discovery, Dr. Doug's acted decisively to enhance the security of its email systems and protect patient information. They have also established a toll-free call center that operates Monday through Friday, offering support and answering questions related to the incident. Those affected can reach out to 833-594-5308 for assistance from 7 AM to 7 PM Mountain Time.

The organization has recognized the gravity of the situation and has expressed deep regret for any distress caused to patients and their families. Dr. Doug's Pediatric Dentistry remains steadfast in prioritizing the protection of patient data, ensuring that all safety measures are in place to prevent future incidents.

Dr. Doug's emphasizes their commitment to the privacy and security of all patient information and is working diligently to restore trust among their community. Protecting personal and healthcare data is a serious responsibility, and the clinic is dedicated to delivering on this promise moving forward.

For further updates and details on this incident, residents and patients are encouraged to visit Dr. Doug's official website or contact their customer service team directly.

In summary, while this security incident is concerning, Dr. Doug's proactive measures and transparent communication aim to mitigate the impact on those affected, reaffirming their ongoing commitment to patient care and data security.