#Japan #Sapporo #KAFLIX CLOUD #JR Hokkaido #Self Check-In

Enhancing Car Rental Efficiency in Hokkaido

In a significant advancement for the car rental industry, KAFLIX CLOUD, based in Naha, Okinawa, has collaborated with JR Hokkaido Solutions to implement self-check-in kiosks at locations managed by "Station Rental Hokkaido". Effective from June 3, 2025, this innovative solution is set to streamline rental operations across the region, addressing labor shortages and reducing operational burdens on staff.

This initiative marks a pivotal step towards `digital transformation` (DX) in the rental service sector, particularly in Hokkaido. The self-check-in kiosks are part of a DX solution agreement established between KAFLIX CLOUD and the rental system company back in May 2024. As trailblazers in this initiative, JR Hokkaido Solutions will be the first to seamlessly integrate this technology, refining service delivery while facilitating a modern, efficient user experience.

Benefits of Self-Check-In Machines

The introduction of these kiosks seeks to alleviate various challenges faced by car rental offices, particularly amidst a growing demand for user-friendly services. Here are some key advantages of the self-check-in system:

• - Reduced Personnel Requirements: By automating check-in processes, these kiosks substantially lower the need for human staff, allowing personnel to focus on more complex inquiries and customer service needs.
• - Minimum Wait Times: Customers can complete the check-in process within 3-5 minutes, and in some cases, as little as 1-2 minutes, significantly expediting the rental experience.
• - Multilingual Support: Catering to both local and international customers, the kiosks are equipped with multiple language options, including English, Traditional Chinese, and Korean, thereby enhancing accessibility.
• - Paperless Transactions: As the systems integrate electronic agreements, the services champion eco-friendliness by minimizing paper usage, aligning with contemporary sustainability trends.

Installation of these self-check-in machines signifies a move towards a more efficient car rental experience, aligning with shifts in consumer expectations and technological advancements in the transportation sector. The deployment of this technology in Sapporo will soon extend its benefits to various parts of Japan, with KAFLIX CLOUD committed to facilitating DX efforts across the nationwide network.

About JR Hokkaido Solutions

Operating as part of the JR Hokkaido group, JR Hokkaido Solutions focuses on invigorating local communities and the tourism industry by offering diverse solutions, encompassing railway connections and various services like advertising, tourism, and mobility. Their established presence has enabled them to solidify their market share within the rental car sector.

Company Name: JR Hokkaido Solutions
Location: Sapporo, Hokkaido
Founding Date: June 29, 1971
Website: www.jrh-sol.co.jp

About KAFLIX CLOUD

KAFLIX CLOUD, founded in July 2022, specializes in providing multi-faceted technological solutions for the car rental sector. By integrating a holistic SaaS ERP system tailored for rental services alongside the self-check-in kiosk, they enhance operational efficiency and facilitate innovative practices throughout Japan.

Company Name: KAFLIX CLOUD
Headquarters: Naha, Okinawa
Locations: Tokyo, Fukuoka, Hokkaido
Website: www.kaflixcloud.co.jp

Conclusion

As the car rental industry braces itself for this upcoming transformation, customers in Hokkaido can anticipate a remarkable upgrade to their rental experience, featuring speed, efficiency, and modern conveniences. The self-check-in technology from KAFLIX CLOUD serves not just as a tool for improved service delivery, but as a blueprint for the future of rental services across Japan as a whole.