#USA #Angels on Call #Westchester County #Eric J. Dalton #Memory Care Angels

Eric J. Dalton: Changing the Face of Home Healthcare

Introduction

In an era where the healthcare industry often faces criticism for its outdated practices, one individual stands out: Eric J. Dalton, Vice President of Angels on Call Homecare. Recognized as the Healthcare Visionary of the Year 2025 in the inaugural NY100 Awards, Dalton is transforming the landscape of dementia and Parkinson's care. His revolutionary approach is becoming a benchmark for specialized home healthcare in New York and beyond.

Redefining Standards in Homecare

Dalton's leadership at Angels on Call Homecare is characterized by an unwavering commitment to improvement and innovation. He emphasizes that traditional methods in homecare are no longer sufficient; the industry needs to embrace bold changes that truly meet the needs of patients with lasting conditions.

“For decades, homecare has settled for mediocrity,” Dalton asserts. “Dementia care and Parkinson's care demand innovation that is bold, disruptive, and deeply human.”

This visionary philosophy led to the inception of the Memory Care Angels™ (MCA) program. This program redefines home healthcare by employing cutting-edge training and simulation techniques that allow caregivers to experience the challenges faced by those living with dementia.

Introducing the Memory Care Angels™ Program

The MCA program utilizes advanced technology, including virtual reality, to immerse caregivers in the world of their patients. This immersive approach fosters empathy and provides caregivers with invaluable insights into the complexities of memory loss.

Through these training initiatives, caregivers are equipped not just to perform routine tasks, but to offer compassionate, dignified care tailored to individual needs. This approach not only enhances caregiver engagement but also significantly improves the quality of life for patients and their families.

Systemic Innovations

Dalton's impact extends beyond training programs. His strategic vision is reflected in several key achievements:

• - Certified Parkinson's Disease Care (CPDC) Accreditation: This notable certification sets a new standard in home hospice care, raising the bar for quality and credibility in the industry.
• - Recognition as an Age-Friendly Health System: This acknowledgment from the Institute for Healthcare Improvement highlights the agency's commitment to adapting care methods that align with the needs of older adults.
• - In-house PCA School: This innovative school trains the next generation of specialized caregivers, ensuring a steady influx of qualified personnel in a consistently growing sector.
• - Community Partnerships: Dalton has fostered collaborations with organizations like the Parkinson's Foundation, laying the groundwork for improved care standards across the industry.

Commendations and Recognition

Celebrating its 20th anniversary in 2025, Angels on Call Homecare has positioned itself as a trailblazer. “I couldn’t be prouder of my brother Eric and the entire Angels on Call team,” noted Rob Dalton, CEO of Angels on Call. “This award validates two decades of family-led innovation and perseverance.” This acknowledgment not only recognizes Dalton's hard work but also signifies the pivotal shift in home healthcare practices.

Looking Ahead

As Eric J. Dalton continues to lead Angels on Call into the future, his passion for providing high-quality homecare drives the organization toward new horizons. The home healthcare sector’s future will increasingly rely on practices that reflect empathy, innovation, and deep human connection.

Conclusion

Being named the Healthcare Visionary of the Year is a testament to Dalton's lifetime commitment to enhancing healthcare practices. The innovative programs and systemic changes he’s championed will likely shape the future of home healthcare not only in New York but across the nation. As he asserts, “The future of healthcare will not be dictated by corporations or hospitals; it will be written in the homes of families we serve.”

In the long run, Dalton’s contributions will inspire a new era in home healthcare, making it more responsive and human-centric—a true reflection of what healthcare should be.