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Mews POS Now Available in North America

Mews, a significant player in hospitality technology, has unveiled its innovative Mews POS in the United States and Canada. This new platform allows hotels to operate their property management, food & beverage, and payment systems all integrated within a singular system.

The launch, which follows the implementation of Mews POS in over 20 countries across Europe and the Asia-Pacific since its introduction in 2024, marks a critical step in the company's mission to streamline hotel operations. Traditionally, many Point of Sale (POS) systems catered to standalone restaurant businesses, leading hotels to grapple with complexities that are often unnecessary and costly.

A common problem in the hospitality sector has been the reconciliation of several separate systems—property management systems (PMS), accounting tools, and POS systems. The inefficiencies resulting from these disjointed systems have seen hotel staff wasting significant time each day in manual reconciliations. For example, a hotel chain in Germany, Meiser Hotels, managed to cut their manual reconciliation efforts down to zero hours per property by adopting Mews POS. This transformative change has not only optimized their operations but also enhanced guest experiences, ensuring every order and payment is captured seamlessly.

The Unified Experience

Mews POS was explicitly designed for the diverse range of food and beverage operations found in hotel settings—whether that be restaurants, counter services, hotel bars, or even breakfast services. With the introduction of this system, the connection between the front desk and food & beverage operations becomes effortless. Staff can access comprehensive guest profiles directly within the POS, providing them with the necessary insights before taking orders. As a result, charges are directly added to a guest’s bill—making the checkout process streamlined and efficient. Furthermore, all receipts can be accessed digitally within the PMS, eliminating the cumbersome need for printed documents.

The functionalities of Mews POS extend beyond mere convenience. Automated payment reconciliation ensures there is no need for staff to spend time at the end of each shift matching transactions or generating reports manually.

Vanessa Mowell, Director of Operations at Shelter Social Club, shared her experience stating, "We were previously running our food and beverage and retail operations on completely separate systems—resulting in sloppiness in our accounting and guest engagement. Mews POS has integrated everything across our lobby shop, bar, and services, offering clean reporting and improving our operations dramatically." These sentiments echo the frustrations of many hoteliers who struggle with the inefficiencies of non-integrated systems.

Richard Valtr, the Founder of Mews, succinctly summed up the need for modern hotel systems, stating, "Hotels shouldn't need a separate system for every part of their operation. Mews POS eliminates the headaches inherent with standalone systems by connecting every order, guest interaction, and payment into one cohesive place—including from the front desk to bar tabs—without requiring manual reconciliation."

About Mews

Mews operates as a cutting-edge system tailored specifically for the hospitality industry, aiming to unify workflows spanning revenue, operations, and the customer journey. By integrating features like PMS, POS, RMS, housekeeping, and payments, Mews empowers hoteliers to shift their focus from merely managing properties to effectively managing profits. With over 15,000 customers across 85 countries, Mews has consistently been recognized as a leader in hotel management technology. In consecutive years, it has been awarded Best PMS, Best POS, and acknowledged as one of the Best Places to Work in Hotel Tech.

As the hospitality industry continues to evolve, innovations like Mews POS will undoubtedly shape the future of guest experiences, operational efficiencies, and ultimately, profitability for hotels in North America and beyond.