Relay's Fleet Shield Program Transforms Frontline Tech, Enhancing Efficiency and Safety

Relay Unveils Fleet Shield Program

In a bold move to enhance operational efficiency and frontline safety, Relay has announced the launch of its innovative Fleet Shield Program. This initiative seeks to address the longstanding issues associated with outdated communication hardware that has plagued frontline teams for years. By shifting away from disposable and often ineffective devices, Relay aims to provide a robust, cloud-connected solution that transforms frontline work.

The Problem with Legacy Devices

According to recent research, nearly half of industrial workers believe that older communication devices significantly hinder their productivity and safety. Relay's new initiative promises to eliminate expensive hardware failures, frequent downtimes, and unexpected costs that arise from outdated tech. Traditional radios often disconnect from critical cloud services, limiting their functionality and diminishing the safety improvements that modern operations demand.

The Fleet Shield Program offers a unique solution by coupling Relay's advanced devices with a supportive program that guarantees device health monitoring and proactive replacements. This eliminates the unpredictable hardware replacement cycle that many industries have come to dread.

Key Features of Fleet Shield

1. Proactive Device Replacement: The program addresses the pressing issue of device failures, an annoyance often cited by 36.8% of frontline teams who experience communication drops daily. Relay guarantees device replacements at no cost, ensuring that any operational disruption is minimized. Units that fail due to battery issues or damage—two of the most common causes—are readily replaced before causing any downtime.

2. Cost-Effective Upgrades: Relay recognizes that ongoing costs for hardware maintenance can put a strain on operational budgets. With this in mind, the Fleet Shield Program offers an attractive renewal option. After the initial service term, customers can replace all devices in their fleet with the latest generation models for a nominal fee of $75 each. Moreover, lost or damaged devices can be replaced with a simple 50% discount, positioning Relay not as a vendor but as a true operational partner.

3. A Shift in Vendor Relationships: Jim Mulcahy, President of Relay, emphasized that the prevailing model—buying expensive hardware and enduring its inevitable failure—doesn't serve the frontline workers. The Fleet Shield Program is designed to foster a partnership model that is built on reliability and mutual benefit rather than transactions alone.

A Call to Modernization

The launch of Fleet Shield is underscored by a growing body of evidence that signals a major shift in the needs of frontline workers. A significant portion of survey respondents (48.2%) reported delays in implementing essential operational improvements due to their reliance on outdated communication tools. This gap highlights the urgency for industrial sectors to embrace modern technology to maintain competitiveness.

Chris Chuang, CEO of Relay, reinforced this perspective, stating that frontline workers are the backbone of the economy yet remain under-equipped with outdated devices. He sees the Fleet Shield Program as a means to bridge the technological gap, allowing firms to transition toward more advanced AI and automation tools, without the hindrance of legacy communication systems.

Unlocking Digital Transformation

By addressing these core challenges, Relay not only resolves a critical operational issue but also paves the way for a digital transformation that frontline industries desperately need. The Fleet Shield Program is not just about providing hardware; it’s about redefining how frontline work gets done, ensuring that it’s efficient, safe, and ready for the demands of modern business.

For those interested in upgrading their frontline operations with Relay, more information about the Fleet Shield Program and its benefits can be found at www.relaypro.com. It’s time to support frontline teams with the reliable tech they deserve, enabling a seamless transition into the future of work.

About Relay

Relay is dedicated to transforming frontline communication into operational excellence through its cloud-based software and rugged hardware solutions. By focusing on actionable data and AI-powered tools, Relay empowers organizations to achieve higher levels of safety and productivity. For further details, visit www.relaypro.com.