Sohar Health and Tava's Partnership Enhances Employee Therapy Access

Partnership Overview

Sohar Health, a pioneering provider of AI-driven eligibility determination and Verification of Benefits (VoB), has joined forces with Tava Health, a prominent virtual mental health service provider. This partnership aims to enhance how employers manage employee mental health benefits across the nation.

Streamlined Access to Care

The collaboration integrates Sohar's real-time eligibility platform with Tava, significantly improving the insurance verification process. This integration serves to alleviate administrative burdens while enhancing clarity in financial matters related to patient care. In a professional landscape where mental health issues increasingly impact workplace productivity, providing swift access to mental health services has never been more crucial.

Financial Implications for Employers

Businesses are grappling with the substantial costs tied to workplace mental health challenges. According to studies, the financial burden of issues such as burnout can range from $4,000 to $21,000 per employee annually. To combat this, organizations stand to benefit significantly from investing in mental health initiatives. For every dollar spent on these programs, employers may see a return of four dollars through enhanced productivity and reduced absenteeism.

Optimizing the Verification Process

Sohar Health leverages state-of-the-art AI models tailored for health claims, which streamline processes and yield increased accuracy at an impressive scale. Unlike traditional clearinghouses, Sohar’s approach minimizes upfront errors while ensuring quick and transparent eligibility checks.
By embedding this Verification solution directly into Tava’s operational framework, the integration boasts an average response time of less than six seconds, facilitating a smoother patient intake experience. This efficiency effectively shrank intake failures to merely 6.5%, a remarkable increase in the reliability of onboarding new patients.

Commitment to Behavioral Health

Dallen Allred, CEO and Co-founder of Tava Health, emphasized the significance of this partnership, stating that prior to their collaboration with Sohar, challenges surrounding eligibility posed hurdles for patients and disrupted workflow for Tava's teams. With Sohar’s platform, the company has fortified its intake processes, ultimately providing a seamless experience for both employers and employees.

Moreover, Tava Health is dedicated to expanding access to quality behavioral healthcare. The company’s services enable employees to connect with licensed therapists conveniently via a digital interface, mitigating common barriers associated with mental health treatment.

Future Prospects

As Tava and Sohar Health look ahead into 2026, they plan to explore further improvements in Revenue Cycle Management (RCM), aiming to enhance mental health benefits for employers even more. Dr. Ashish Mandavia, CEO and Co-founder of Sohar Health, highlighted the swift integration timeline, showcasing their ability to quickly adapt to Tava’s virtual care workflow. This adaptability is crucial in building operational efficiency and fostering trust within the healthcare system.

About the Companies

Founded in 2023 by an engineer and a physician, Sohar Health targets the challenges surrounding insurance claims with its innovative technology. It develops APIs that aim to minimize claims denials while heightening pricing transparency and facilitating patient access to healthcare services throughout the US.
Tava Health, founded in 2019, revolutionizes mental healthcare by connecting those in need with therapists and providing comprehensive support through an integrated digital approach. Their commitment is towards making mental health checkups as routine as other health services, ultimately reshaping the culture surrounding mental wellbeing at workplaces.

Both companies are trailblazers in their spaces, enabling a more efficient and supportive mental health landscape for employees, and demonstrating how strategic partnerships can drive progress in behavioral health solutions for the whole sector.