#Tel Aviv #Denmark #5G Network #RADCOM #Norlys

RADCOM Announces Multi-Year Partnership with Norlys

In a significant development for the telecommunications landscape in Denmark, RADCOM Ltd. (NASDAQ: RDCM) has formalized a multi-year contract with Norlys, the parent company of Telia Denmark. This agreement emphasizes RADCOM's commitment to revolutionizing network monitoring capabilities, particularly for 5G and 4G services.

Comprehensive Network Monitoring

Through this partnership, Norlys will implement RADCOM ACE, an advanced automated solution designed to monitor customer experiences across its extensive networks. This integration allows for complete oversight, from the radio access network (RAN) all the way through to the core network infrastructure. With RADCOM ACE, Norlys can expect to achieve critical insights that are vendor-agnostic, empowering its engineers to optimize network performance.

Enhanced User Experience

Benny Eppstein, RADCOM's CEO, expressed his enthusiasm about welcoming Norlys as a new partner. He highlighted Norlys’s innovative approach and dedication to customer satisfaction. He stated, _“Our automated assurance solution is crafted to provide real-time insights that ensure exceptional quality for Norlys customers, further solidifying their reputation as a leading mobile operator in Denmark.”_

The collaboration comes at a pivotal moment following Norlys's recent acquisition of Telia Denmark in April 2024. Daniel Askeroth, CTO of Norlys Networks and Infrastructure, mentioned that this partnership is pivotal in their strategy to offer the finest network and most innovative mobile services in Denmark. He remarked, _“We want to fulfill our commitment to deliver top-quality services on the best network while leveraging the opportunities offered by 5G and beyond.”_

AI-Powered Performance Monitoring

The RADCOM solution will equip Norlys with an automated performance monitoring and management system enhanced by cutting-edge artificial intelligence and machine learning technologies. This approach guarantees faster issue resolution, optimal utilization of engineering resources, and proactive quality maintenance. Furthermore, the solution integrates seamlessly with existing systems, significantly enhancing customer experiences and streamlining complaint management.

With a focus on cost reduction, RADCOM’s advanced RAN analysis provides precise, real-time insights into RAN performance around the clock. This ensures that any user experience issues are accurately identified and addressed, thereby reflecting the actual experiences of subscribers.

The Future of Telecommunications

As RADCOM continues to innovate in network intelligence solutions, this partnership with Norlys promises to set a new standard in telecom services in Denmark. By harnessing the power of automation and AI-driven analytics, both companies are poised to disrupt the mobile marketplace, enhancing connectivity and customer satisfaction.

This collaboration showcases the future of telecommunications — where intelligent, real-time monitoring and customer-centric services lead the charge. With RADCOM's prowess in cloud-native solutions and Norlys's commitment to network excellence, the Danish telecom landscape is set for transformative advancements that will benefit countless users.

For more detailed information about RADCOM’s solutions, visit RADCOM's official website.